Rachel Latimer Email & Phone Number

Greater Chicago Area

• Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations
• Drove passenger satisfaction by answering questions and providing solutions to issues arising during flights promptly
• Inspected interior of aircraft throughout flights to make sure emergency equipment was in place
• Reassured and comforted passengers in a personable manner during turbulent flights and unavoidable delays

Danvers, MA

* Communicated with customers* Served customers food and drinks* Process bills and payments* Ensuring customers remain content* Resolving any issues customers may have

Salem, MA

* Welcoming and acknowledging all guests making them feel attended to * Responding to guests requests timely and friendly manner* Building a lasting relationship with customers* Taking orders and serving customers in a efficient way

Danvers, MA

* Grow sales and customer satisfaction by providing excellent service with every customer visit* Knowing the store's merchandise and finding the right pick for the customer* Preparing for appointments by analyzing customers favorite picks and finding a perfect match for them* Following up and contacting previous customers

Oxford, MA

* Ensuring the care and safety of children aged from 1 to 14* Organizing activities for children for the week* Creating flyers for parents about upcoming events

Webster, MA

* Supervised 5-30 employees in a fast-paced environment* Maintain the highest level of customer service while monitoring all staffing needs* Monitoring various customer policies in a fast-paced environment* Assist in increasing sales by utilizing the steps of retail selling * Dealing with unhappy customers and finding a solution to there problems