Graphic Facilitation, Visual Consulting, Team and Meeting Facilitation, Virtual Meeting Facilitation, Graphic Recording, Visual Templates, Organizational Development

The Academy works to engage all 35,000+ UMD students with creativity and innovation by teaching design thinking methods and tools while embedded in core curriculum, providing students opportunities to work across disciplines on problems they're passionate about, and challenging students to creatively solve real-world problems in their courses. I work closely with faculty to shape learning experiences that expose students to design thinking methods. This methodology involves experiential, discovery-based learning where students seek out, interview, and observe real people in the field to gain insights and learn the nuances of real-world problems and needs. Then students quickly and iteratively test many concepts, learning from ones that work and more importantly from ones that fail, until they ultimately begin to reach innovative solutions.

Luminas supports organizational leaders to develop winning customer and stakeholder value propositions. We enable our clients to understand what they do that delivers differential value and identify new opportunities to create more value in the future. We also assist organizations in building the internal capabilities to maintain and improve winning customer relationships that generate organic growth and profitability for them and their customers. We are headquartered in North Carolina’s world-renowned Research Triangle Park. Inspired by this culture of innovation and diversity, Luminas is driven to help our global clients think differently about their business and answer with confidence the all-important question: “Do your customers make more money doing business with you?”

Design Leadership MA/MBA ProgramForecasting and Realization CourseCourse DescriptionWhat problem are you solving? This is the first and most critical question entrepreneurs grapple with when designing a new product or service and one we will explore in depth in this eight-week studio class. Emphasis is placed on identifying divergent or ‘wicked’ problems and market opportunities through user research, rapid prototyping, and measurement. Students engage in research focused on identifying unique market opportunities through a deep understanding of the user, which is the foundation for creating products and services that solve real problems and create long-term impact. Led by continuous research cycles, students will test and prototype their designs, create a market entry strategy, and employ methods for testing their assumptions and insights.Course OutlineForecasting | predict or anticipate a potential future Realization | the fulfillment or achievement of something desired or anticipatedThis studio class explores forecasting approaches and human considerations impacting the design of solutions. We also grapple with the complex and imperfect process of making the desired future real.

We're pros and dabblers practicing the art of graphic facilitation and visual recording to make live meetings, conferences and presentations more meaningful and engaging. We hold classes and practice sessions to improve our skills and help spread the trade.I co-design, plan, and co-facilitate monthly 2.5 hour workshops teaching tools and techniques to improve skills in graphic recording, visual thinking, sketch noting, visual communication and capturing content visually. I also coordinate the meetup schedule and workshop logistics.

Design Thinking DC is an action-oriented community of innovative change makers who come together to share knowledge and experience in order to solve complex problems.Inspired by the human-centered design movement, we connect people from all professional backgrounds who seek to make the world a better place through community-based problem solving.We host monthly interactive and engaging workshops centered around human centered design tools, skills, topics and methodologies.

The mission of the Hub at Sibley is to design new approaches which better meet the needs of our patients and families, and to demonstrate the role of community hospitals in generating health and wellness.I coordinate pilot rollout for grant project focused on improving the patient experience, empowering patients, and capturing and taking action on real time patient feedback. I also design interview guides and coordinate and conduct patient, family, and care team interviews. I support Hub design projects and human centered design work.

Key Activities:Manage the corporate operations side of running the business in collaboration with leadership Work activities include management, administrative, social events, human resources, marketing, business development, organizational development, internal and vendor communications. Manage financial transactions including: timely client and vendor invoicing, corporate credit cards, operating expenses, travel and expense reports, payroll review, and extensive coordination and communication with bookkeeper. Participate in management and strategy planning meetings, facilitate decision oriented action items and made recommendations. Projects and Accomplishments:Managing the development and outfitting of new office space and managing the companywide relocation for a smooth transition.Leading coordination of marketing and rebranding efforts, planning and implementing special events, coordinating company meeting and conferences, and cultivating corporate infrastructure special projects.Develop and implement organizational development processes and policies.

Key Activities:Provided conference event coordination and implementation, logistical management, and personnel management of fourteen 10-12 day educational leadership conferences for national and international high school students. Led preparation of conference programs including handling schedule management, and development and implementation of staff training.Developed and improved existing processes, procedures and documentation policies.Implemented conference logistics, coordinated communication, tracked conference finances and reconciliation (petty cash, hotel banquet event orders, etc.).Collaborated extensively with 5-8 co-managers to hire, train, and manage conference staff of 25-50 employees.

Provided conference logistical support, administrative support, and curriculum facilitation support for 18 six day conferences. Implemented and supported development of the Experiential Learning based conference curriculum as a small group facilitator for high school student leadership and personal development.

Created and facilitated lesson plans for weekly small-group student discussion sections, maintained files, conducted grade evaluation of students, entered data into university information systems, and acted liaison with oversight professor.