Rachel Burns Email & Phone Number

Warner Robins, Georgia, United States

Warner Robins, Georgia, United States

Acted as the primary liaison between stakeholders and the 577th Software Engineering Group, effectively managing stakeholder expectations, establishing strong relationships, and ensuring effective communication throughout projects.Led technical exchange meetings with stakeholders, resulting in improved communication and resolution of pain points, leading to a reduction in average response time for addressing contractor product issues.Contributed engineering guidance to stakeholders, facilitating the transition from an outdated product, resulting in improvement in real-time intelligence collection and reporting capabilities. Evaluated technical documentation, identifying hardware and software requirements for continuous integration and improvement, resulting in a reduction in system deployment time.Worked closely with cross-functional teams, including cyber security, control management, software developers, integrators, and testers, network administrators, and database administrators, to integrate systems and align processes, fostering a cohesive and synchronized work environment.Introduced innovative solutions and technologies to automate manual processes, resulting in significant time and cost savings for the organization.Developed and maintained detailed documentation of system architecture, configurations, and processes, facilitating knowledge transfer, and ensuring consistent standards across the organization.Participated in regular meetings and presented project updates, progress reports, and technical recommendations to senior management, ensuring transparency and alignment with strategic objectives.Acted as a subject matter expert, providing guidance and support to team members, troubleshooting complex technical issues, and delivering effective solutions within agreed timelines.Received Employee of the Month award, recognized for expert software engineering knowledge, leadership, mentoring, collaboration, and a commitment to excellence.

Warner Robins, Georgia, United States

Accomplished autonomous installations of Original Equipment Manufacturers' (OEMs) software products, leading to improved system functionality, enhanced performance, cost-effectiveness, and improved intelligence data dissemination to the warfighter.Successfully conducted comprehensive acceptance testing on OEM software products, proficiently completing multiple official testing documents. The acquired data played a crucial role in empowering stakeholders to make informed executive decisions.Exhibited proficiency in proficiently installing, configuring, and operating collaborative software products, aligning them with ESRI ArcGIS specifications. These efforts culminated in highly successful demonstrations of the software's capabilities to both the Program Office and key stakeholders.Played a pivotal role in enhancing the clarity, conciseness, and repeatability of documentation by meticulously reviewing and capturing revisions for OEM software documentation. This initiative significantly streamlined the process for future fielding capabilities.Actively collaborated with Information Systems Security Officers (ISSOs) to thoroughly assess and resolve software security vulnerabilities. This collaboration ensured strict adherence to Department of Defense cybersecurity standards, guaranteeing the utmost protection of sensitive information and maintaining the integrity of the system.Exemplified strong communication skills by maintaining consistent interaction with supervisors, team leads, and all stakeholders. This dedication to effective communication contributed to the smooth functioning of software operations and promoted an agile work environment, as evidenced by active participation in daily scrum meetings and sprint reviews.

Fort Valley, Georgia, United States

Provided strong leadership to a café team, ensuring exceptional customer service and creating a positive dining experience for all guests.Worked closely with management to introduce new menu items and daily specials, while efficiently managing inventory to reduce waste and maintain adequate stock levels.Conducted comprehensive training sessions for the café staff, improving their product knowledge, service skills, and safety protocols to enhance overall performance.Successfully managed special events and catering services, attracting new customers and elevating the cafe's visibility.

Fort Valley, Georgia, United States

Fort Valley, Georgia, United States

Macon, Georgia, United States

My team's project was focused on the effectiveness of orthotics for Plantar Fasciitis, Achilles Tendonitis, and Pes Cavus to alleviate symptoms and improve gait mechanics. The data was captured through the use of Tekscan's In-Shoe F-Scan equipment. F-Scan is a type of pressure measurement system used to analyze foot function during the gait cycle. It involves embedding thin pressure-sensing sensors within the shoe to collect data on pressure distribution and foot movements while walking or running. With this equipment, my classmates and I were able to capture peak pressure points, pressure distribution, and other metrics about how the participants' feet interacted with the orthotics during different phases of the gait cycle.Plantar Fasciitis, Achilles Tendonitis, and Pes Cavus are common foot conditions that can cause discomfort and affect gait mechanics. Plantar Fasciitis refers to inflammation of the plantar fascia, Achilles Tendonitis involves inflammation of the Achilles tendon, and Pes Cavus is a condition characterized by an abnormally high arch of the foot. After collecting the pressure data, our team used statistical analysis tools to process and interpret the results. Microsoft Excel with the Data Analysis ToolPak and Minitab were used for statistical analysis in this research. These tools allowed us to analyze and compare the pressure data from different participants and orthotic designs. Through the quantification of data, we were able to draw conclusions about the effectiveness of each orthotic type for the targeted foot conditions.

Macon, Georgia, United States

Demonstrated strong leadership and project management skills by leading a multidisciplinary team in the successful development of a 10x10 electro-tactile stimulation array for sending alphanumeric messages through skin stimulation.Utilized precision machining techniques, including lathes and belt sanders, to fabricate domed concentric ring electrodes for the electro-tactile array, ensuring optimal performance and functionality.Effectively managed project expenses by utilizing Microsoft Excel and Word to track and control expenditures, maintaining adherence to budgetary constraints throughout the project lifecycle.Developed and maintained detailed GANTT charts, enabling efficient scheduling, task tracking, and timely project completion, resulting in the successful delivery of the project within the predetermined timeline.Assessed the safety, efficiency, and effectiveness of the electrode array, following industry standards and guidelines, leading to the approval of the project for human testing by the Mercer Institutional Review Board (IRB).Collaborated with senior design team to prepared Preliminary and Critical Design Review documents and engaging presentations, effectively communicating technical concepts and project progress to stakeholders and faculty advisors.

Macon, Georgia

Collaborated with team under the guidance of Dr. Laura Moody in the Quality Enhancement Program (QEP) to conduct a research project on finger push strength and usability data among older adults (age range of 60 to 95).Conducted comprehensive literature reviews to establish a strong theoretical foundation for the research, integrating relevant studies on ergonomics, human factors, and usability principles concerning older adult populations.Designed and executed data collection procedures, including obtaining informed consent and for assessing finger push forces exerted on a force gauge by older adult participants under varying joint angles, heights, and age groups.Utilized statistical analysis in Minitab to process and interpret data, identifying significant relationships between joint angle, height, age, and finger push forces to draw meaningful conclusions for product design implications.Employed qualitative research methods to identify key characteristics of product design using household items (e.g., telephones, remotes, can openers) that enhance usability for older adults, conducting user interviews and focus groups to gather valuable insights.Applied quantitative research techniques to analyze common words used in product design to ascertain the language and terminology preferences of older adult users, facilitating improved communication in product development.Presented research findings and product design insights to stakeholders and industry professionals, effectively communicating complex information to both technical and non-technical audiences.Demonstrated strong project management skills by coordinating data collection schedules, overseeing data entry processes, and adhering to project milestones, ensuring the timely completion of the research project.