Rachel Meyer Email & Phone Number

Los Angeles, CA

• Streamlined the pre-authorization process for the chromosomal microarray, a first-tier test for autism, and uncovered a potential annual reimbursement of $550k by reducing denial rate
• Updated the department chargemaster and worked with IT to revise charges in Cerner to improve billing accuracy for both in-house and send-out testing
• Managed two $100K construction projects to establish phlebotomy services in CHLA’s outpatient centers in Encino and South Bay; focused on support staffing, interior design, interdepartmental workflow, and budget
• Analyzed monthly utilization of nursing vs. laboratory draws and decreased turnaround time by 15% for Hematology/Oncology blood tests
• Worked with all laboratory sections to update policies and procedures and prepare for CAP inspection
• Train laboratory sections on iReport utilization and management, the hospital’s quality reporting software

Los Angeles, CA

• Created business proposals and demonstrated ROI to successfully obtain $150k of lab equipment
• Authored a strategic plan for first-tier autism testing by evaluating current utilization and market share
• Led process improvement projects using Lean and Six Sigma tools to increase efficiency in Blood Bank and Infusion Center
• Standardized the department’s project charter template, modeled after the PDCA cycle, for all future initiatives
• Created monthly reporting of specimen turnaround time using pivot tables and Vlookup in Microsoft Excel
• Audited personnel records and standardized safety procedures in compliance with CAP accreditation standards

El Sereno, CA

• Created paper charge tickets for staff to utilize with each patient visit
• Streamlined process and trained front-desk staff on patient registration, referrals, and follow-up
• Covered ICD-9 and CPT coding and billing for multiple practitioners across three primary care offices
• Highly knowledgeable in insurance payers, health plans, and revenue cycle procedures

Los Angeles, CA

• Maintained quality assurance and processed testing specimen for CAP audits
• Operated all core lab analyzers for specimen testing in compliance with standard operating procedures
• Ran daily maintenance, calibration, and quality control on all core lab analyzers

Master'S Degree, Health/Health Care Administration/Management

Activities and Societies: Student Government (SHC)

Bachelors Of Science, Biology

Activities and Societies: Student Government (ASUCR)