Rachel Lee Email & Phone Number

- Facilitates shipping import administration for designated clients by: tracking ocean import shipments with 50+ monthly clients and partners, processing expense and shipping data and documentation, verifying shipment confirmations, troubleshooting all shipping delays/issues, and coordinating all customer-orientated communications with a white-glove method.- Trains 2 new employees in all OEC practices/processes, and added to the New Employee Training Document for legacy.- Tracks all financial transactions and shipping schedules necessary associated to each project, and organizes neatly for future reference.

Lake Forest, Ca

- Performed office daily responsibilities including: scheduling 200+ patient appointments per month, assisting in treatment planning and financial scheduling, verifying insurance information, and completing clerical duties such as scanning, printing, and faxing documents, while maintaining patient privacy.- Served as the main point of contact via phone call and email for 4 doctors and 200 patients, and provided quality service to ensure a comfortable visit for patients by collecting and delivering feedback.- Maintained office inventory and prepared, recorded, and communicated information presented during weekly meetings.

Fullerton, Ca

- Taught 8 elementary and middle school students English Language Arts (ELA) with an emphasis on writing to strengthen writing skills.- Incorporated ELA and math curriculum into academic classes, which improved elementary students’ iReady test scores by lesson planning activities according to the California Common Core State Standards.- Trained new teachers on classroom management and lesson implementation to teach students effectively for legacy.