Work within the investment bank daily, liaising with a number of senior leaders, bank employes and different lines of business.Personally responsible for nurturing high levels of engagement with my client partner (Bank of America), tailoring a bespoke approach to reports, presentations and communications that coincide with the partner’s needs.I have a very detailed approach in the planning, tracking and monitoring of my partnership’s budget, which is set at £1.2million. I have… Show more Work within the investment bank daily, liaising with a number of senior leaders, bank employes and different lines of business.Personally responsible for nurturing high levels of engagement with my client partner (Bank of America), tailoring a bespoke approach to reports, presentations and communications that coincide with the partner’s needs.I have a very detailed approach in the planning, tracking and monitoring of my partnership’s budget, which is set at £1.2million. I have currently raised £832k of my target in the space of 18months.I build strong internal networks within the bank to aid awareness of Mental Health UK’s work, to achieve our set mutual goals.Mentor and support other colleagues within my team, to encourage a supportive and collaborative culture whilst also achieving set KPI’s.Actively encourage employees (within the bank) to embed a positive mental health culture by hosting numerous workshops, panel discussion and webinars that cover the subject of Mental Health.Deliver complex projects on behalf of Bank of America, such as their annual flagship Thanksgiving Fundraising Event, which requires me to co-ordinate with a range of internal and external colleagues, various suppliers, whilst managing various budgets and achieving a target of around £170k.Hold a solid understanding of my budget and income pipeline for my partner to ensure I am always on track to achieve and exceed my income target.Create risk assessments for each project and event I worked on, ensuring all scenarios are considered and safe solutions are provided.Line-manage a partnership manager within Mental Health UK, supporting their development, skill-set and building confidence within relationship management of corporate partners.   Show less

• I monitor and evaluate parish activity by using financial data to understand and analyse their financial situation and trends, whilst working in conjunction to set annual objectives, reporting on KPIs to continuously improve the financial goals of the parishes.• One of my key roles is to develop and implement a digital and regular giving strategy for over 200 parishes as this is a new source of income for them.• I proactively arrange meetings with the finance committee of each… Show more • I monitor and evaluate parish activity by using financial data to understand and analyse their financial situation and trends, whilst working in conjunction to set annual objectives, reporting on KPIs to continuously improve the financial goals of the parishes.• One of my key roles is to develop and implement a digital and regular giving strategy for over 200 parishes as this is a new source of income for them.• I proactively arrange meetings with the finance committee of each parish to discuss their financial picture and negotiate when and how to implement a programme and what messages and themes to use. • I utilise my previous experience by line managing and supporting the parish & digital fundraising officer, who manages the day-to-day administration and oversees the parish regular giving campaigns.• Maximise opportunities to raise funds via digital platforms, including website and social media, by working closely with our internal communications team and external agencies to ensure digital fundraising activity is coordinated and compatible with the Diocese’s tone and voice.• I am currently working with an external agency to implement an email engagement strategy, with an aim to reach our parishioners and increase fundraising activity as well as support. • I have to input any activity and contact that I have with supporters and parishes into our CRM database to maintain an accurate information, which helps us with our grants funding pipeline. Show less

• Cultivated & managed around forty long-term partnerships, building solid foundations with each of them to ensure further strategic conversations. Built and maintained a Client Relationship Health Score database that held key client information, tracked business development and relationship health activity.Conducted regular strategic meetings with my clients, usually in the form of presentations, showing key data and insights of their campaign performance with an aim to help… Show more • Cultivated & managed around forty long-term partnerships, building solid foundations with each of them to ensure further strategic conversations. Built and maintained a Client Relationship Health Score database that held key client information, tracked business development and relationship health activity.Conducted regular strategic meetings with my clients, usually in the form of presentations, showing key data and insights of their campaign performance with an aim to help them grow and upsell to other opportunities.Endeavoured to maximise team productivity by communicating the right things at the right time, via the appropriate channels, allowing us to work together to understand & discuss customer goals, key performance metrics and how to exceed set targets.Partnered with internal cross-functional teams to understand & discuss customer goals, key performance metrics and how to exceed set targets. Show less

Line-managed a team of four, developing their skills and knowledge within the charity sector and event management, by holding regular team meetings, PDR’s and annual appraisals. Strong skills in diary management, ensuring all calendars were up-to-date and correctly informed. I scheduled internal and external meetings as well as creating detailed event calendars that showcased important meetings, key events and internal/external comms.  Led my team to plan, develop and deliver… Show more Line-managed a team of four, developing their skills and knowledge within the charity sector and event management, by holding regular team meetings, PDR’s and annual appraisals. Strong skills in diary management, ensuring all calendars were up-to-date and correctly informed. I scheduled internal and external meetings as well as creating detailed event calendars that showcased important meetings, key events and internal/external comms.  Led my team to plan, develop and deliver around 15 separate projects (at any given time), setting a culture of excellent standards that adheres to the aims of increasing our departmental income, engaged supporters and repeat participation. Proofread content and documentation relating to the events I managed, which would then be shared externally to the public.Responsible for my department’s income target performance. In March 2021, my team had raised over £4.5mil for the financial year. This was set against a re-forecasted target of £1.3 mil.Developed the portfolio event program, prepared business plans and managed budgets to ensure targets were being met with an ambition to exceed in targets given.Managed relationships with high-value supporters, which included having to attend a cheque presentation in Finland for a VIP supporter, conducting a one-on-one interview with him and giving a speech to his Finnish supporters. I also looked after a number of celebrity supporters at an annual VIP event which took place at No.10 Downing Street.Managed an eclectic event portfolio, generating a fundraising income around £3.2million. Show less

• Led a team of two, with the responsibility to develop their skills and knowledge of the fundraising sector by arranging frequent PDR’s which monitored their professional growth as well as 1:1's and supervisions.• Developed the portfolio event program, prepared business plans and managed budgets to ensure targets were being met with an ambition to exceed in targets given.• Managed relationships with our high-value supporters. This included attending a cheque presentation in… Show more • Led a team of two, with the responsibility to develop their skills and knowledge of the fundraising sector by arranging frequent PDR’s which monitored their professional growth as well as 1:1's and supervisions.• Developed the portfolio event program, prepared business plans and managed budgets to ensure targets were being met with an ambition to exceed in targets given.• Managed relationships with our high-value supporters. This included attending a cheque presentation in Finland for a VIP supporter, conducting a one-on-one interview with him and giving a speech to his Finnish supporters. I also looked after a number of celebrity supporters at an annual VIP event which took place at No.10 Downing Street. Show less

• Ensured administrative processes were documented, functioning effectively and continuously reviewed for improvement.• Built engaging relationships with supporters over the phone, face to face and via email.• Created risk assessments for each project and event I worked on, ensuring all scenarios were considered and safe solutions were provided.• Recorded the income and expenditure for each event I managed, monitoring against previous years to clearly see growth, loss &… Show more • Ensured administrative processes were documented, functioning effectively and continuously reviewed for improvement.• Built engaging relationships with supporters over the phone, face to face and via email.• Created risk assessments for each project and event I worked on, ensuring all scenarios were considered and safe solutions were provided.• Recorded the income and expenditure for each event I managed, monitoring against previous years to clearly see growth, loss & savings.• Collaborated with a number of venue managers and various company employees to arrange the appropriate provisions during event day, such as London Marathon. Show less

• Managed an eclectic range of overseas and UK based events, as well as a range of community style events.• Gained excellent customer service skills and built rapport with a range of people by being the sole point of contact for the fundraising department.• Developed my presentation skills by frequently collating and distributing important charity information to supporters.• Developed strong skills in time-management, working efficiently to short and long-term deadlines.

• First point of contact for the office and provided a high standard of professional communication, maintaining a sensitive and appropriate manner due to the nature of the hospital.• Responsible for accepting all donations and funds raised for the hospital, ensuring they were safely and confidentially processed.• Entered all monetary funds received onto our departmental database, ensuring the information was correct and personal thank you letters were sent within an appropriate… Show more • First point of contact for the office and provided a high standard of professional communication, maintaining a sensitive and appropriate manner due to the nature of the hospital.• Responsible for accepting all donations and funds raised for the hospital, ensuring they were safely and confidentially processed.• Entered all monetary funds received onto our departmental database, ensuring the information was correct and personal thank you letters were sent within an appropriate timescale. Show less

* Main point of contact for all complaints, queries and general enquiries received into the company regarding our customers’ orders.* Core administrator for the online website company, ensuring the day-to-day filing was maintained and organised, implementing the filling systems we used to keep our administration organised.* Sole company contact for the courier service we used on a daily basis, making sure I had good knowledge of their courier systems encase any issues… Show more * Main point of contact for all complaints, queries and general enquiries received into the company regarding our customers’ orders.* Core administrator for the online website company, ensuring the day-to-day filing was maintained and organised, implementing the filling systems we used to keep our administration organised.* Sole company contact for the courier service we used on a daily basis, making sure I had good knowledge of their courier systems encase any issues arose.* Maintained the staff kitchen for the warehouse staff, ensuring daily essentials were always available, responsibilities included; the weekly shop, keeping within the budget I was given and receipts were always filed.* Checked and investigated any suspicious or fraudulent orders that came through to us, discontinuing the orders if I felt they were not legitimate. Show less