Rachel Daubenmire Email & Phone Number

Columbus, Ohio, United States

Granville, Ohio, United States

Granville, Ohio

Granville, Ohio, United States

Cincinnati/Dayton/ Northwest Ohio, Northern Kentucky And Northern West Virginia

Defined, executed and managed merchandising/visual presentation across the District of 16+ multi-unit locations. Partnered with regional merchandise manager, district manager and general managers to continuously optimize performance and operational excellence through execution of company initiatives, project rollouts, store operational processes, programs, and training.-Achieved #4 sales to plan results in the company at +6% to plan and achieved #2 profit to plan results in the company at +4.4% in 2015.-Successfully developed and executed strategic plan for multi-unit/multi-state Major Appliance rollout in 9 locations within a highly constricted 1 week timeline to meet a grand opening date.-Coordinated fixture transfer of 800+ Center Core fixtures across 21 locations and planned new fixture layout across 11 locations. District sales results of the Center Core Project ranked among the top in the company. -Completed detailed punch lists upon the completion of 20+ annual multi-unit/multi-state construction projects.-Organized and facilitated monthly strategic planning conference calls to prioritize workload and solicit new ideas.-Participated in identifying top talent and succession planning for the District.-Scheduled and planned weekly travel agenda to stores including securing reservations for hotels and rental cars.-Created training materials for semi-annual district training sessions, and conducted and implemented training on operational process improvements and new company initiatives.-Evaluated process implementation, presentation standards, and opportunities for productivity improvement weekly through store visitation and weekly team conference calls to meet sales goals and productivity standards.-Empowered, trained, mentored, and developed a team of 18+ middle managers to excel in their respective positions.-Entered orders for replacement/damaged fixtures, missing or damaged parts and needed business materials.

Columbus/Cincinnati/Dayton, Eastern Ohio And Northern Kentucky

Defined, executed and managed merchandise/visual execution across the District of 21+ multi-unit locations. Partnered with District Manager and General Managers to continuously optimize performance and operational excellence through execution of company initiatives, project rollouts, store operations processes, programs, and training.- Consistently reached top quartile district results in all areas of operation processes through weekly process evaluation and providing feedback to teams on opportunities to improve efficiency.-Completed strategic plans and served as project liaison for the Home Transformation remodel of 10 locations and 140K square feet of space over a 5 month period.-Inventoried, planned, and coordinated the transfer of 2,000+ fixtures in 3 closing locations. Transferred to 25+ locations in most cost effective way to maximize use of assets and drive sales.-Achieved J. C. Penney Founders award recognition for company top 5% performance in sales and profit to plan in 2014.- Developed and cultivated collaborative cross-functional relationships internally (general managers, store teams, district managers, regional managers) and externally (contractors, vendors) to meet deadlines and deliver maximum revenue.

Orland Park, Il

Management roles of increasing operational leadership and complexity. In charge of sales and customer service with a focus on achieving profitable sales growth by leading and engaging associates, reinforcing and supporting standards of merchandising excellence, executing sales building programs, optimizing operational processes, overseeing store scheduling, and managing shrinkage control.-Drove peak performance and recognition in a high visibility store, ranked in top 20 in annual sales volume in the company.-Recognized for mastering staffing & planning and represented the district as the staffing and planning point person, to address new system rollouts and training for new managers. Achieved annual salary plan of 11.4% of sales ($4.4M). -Planned and completed detailed start to finish workload plans, scheduled and coordinated resources, and communicated details to the team for the implementation of a Sephora location inside J. C. Penney.-Reached 80% associate engagement, the best performance in store history, through design and implementation of a storewide recognition plan. -Instituted and recognition program for the stock team to improve productivity and team engagement. The stock team achieved 115 productivity on a target of 110.-Used company tools to ensure the support of recruiting, interviewing, and selection of a diverse team of employees. Maintained employee personnel training logs, processed I-9 forms, and delivered merit increases.-Executed bi-weekly supply inventory, placed subsequent orders for supplies and materials. Coordinated service calls for repairs and annual maintenance of equipment. Planned and reviewed weekly and monthly budgets and P&L statements.-Championed a committee that planned monthly employee engagement and community service events and activities.-Owned the employee scheduling process and weekly payroll budget management for staff of 300+.-Evaluated and conducted mid-year and annual performance reviews.

Mokena, Il

Management role of increasing operational leadership and complexity. In charge of sales and customer service with a focus on achieving profitable sales growth by leading and engaging associates, reinforcing and supporting standards of merchandising excellence, executing sales building programs, optimizing operational processes, overseeing store scheduling and managing shrinkage control.-Planned operational aspects of a new store opening. Sourced, hired and trained a staff of 180+ in two months to meet a grand opening date. Completed new hire paperwork and conducted orientation sessions.-Conducted multiple training sessions for team of 40+ for the rollout of new company and operational processes.-Overcame store specific layout roadblocks to achieve 110 productivity target, by identifying and implementing process adjustments to maximize productivity, by minimizing footsteps, shifting scheduled start time and conducted merchandise core standards training sessions. Identified a productivity improvement and employee safety opportunity with a partial reconfiguration of the stockroom set up and relocation of an interior door. -Analyzed and implemented additional employee training measures to achieve retention and cross-training opportunities to create a cross-functional team to improve productivity, standards, and customer service.-Developed a team recognition program. Employee Engagement survey results exceeded company results, 86% versus company 80%, and surpassed company customer service survey results in satisfaction, courtesy and respect and greeting.-Owned the employee scheduling process and weekly payroll budget management for staff of 180+.-Evaluated and conducted mid-year and annual performance reviews for 40 direct reports.

Lancaster, Oh

Management role of increasing operational leadership and complexity. In charge of sales and customer service with a focus on achieving profitable sales growth by leading and engaging associates, reinforcing and supporting standards of merchandising excellence, executing sales building programs, optimizing operational processes, overseeing store scheduling, and managing shrinkage control.-Grew sales performance by $173K in 9 months by effectively managing salary cost to 9.2% of sales.-Attended recruiting events at The Ohio State University to identify top talent for the company intern and trainee programs.-Increased New Hire Training completion to 94%, +11 points (above the target 80%). Improved new hire training and supervisor communication. Incorporated a 'buddy program' to partner new hires with experienced associates.-Evaluated and conducted mid-year and annual performance reviews for 50 direct reports.

Bridgeport, Wv

Managed and led sales and customer service for 3 direct reports and 100+ sales members for $13M in sales across Women's Accessories, Men's, Kids, Home, Shoes, and Women's Apparel. Implemented merchandise placement and store environment plans, and store events. Led merchandising, replenishment, recovery, and visual processes.-Established customer service satisfaction as a priority through performance observations, follow-up, feedback, and coaching.-Exceeded for attained sales targets for 7 of 10 annual events, Finished 1st in the district for Father's Day event.-Achieved 1.5% shrinkage, reducing shrinkage by .5%.-Evaluated and conducted mid-year and annual performance reviews for 30 direct reports.

Glen Burnie, Md

Recruited into the management trainee program following completion of a successful internship with JC Penney. Throughout the 12-month training program, oversaw sales and profits for the Women's Apparel and Accessories division.