Transforming autoimmune disease naturally with Dr. Maggie Yu through data, live coaching, education and mindset work in our health and lifestyle coaching program. Responsible for business operations management, human resources, financial processes, business reports and tracking KPIs. Lead outreach communication for affiliate program, key leader in marketing and branding strategy, managed logistics and promotions of live show and podcast guests. Streamlined operations processes to minimize workload and optimize team output. Served as the primary administrator for 40K+ CRM database, managed all media platforms (Live Show, Podcast, Facebook page and group, YouTube Channel and client membership portal), established new company infrastructure, tax support and financial reports, responsible for all Quickbooks and Stripe Payments.

To attract new and retain 730+ Chamber member businesses through relationship development, business consultations, and marketing and branding strategies. Key focus on high level customer service and promoting the Chamber mission. Increased annual revenue by $100,000 and improved overall membership engagement. Required strong understanding of local, state and national economics, human resources policies and individualized business marketing needs to serve members. Implemented new processes and materials for member communication, developed membership growth strategies and improved financial procedures.

Worked with volunteers and community partners on fundraising efforts to support the ACS mission including event marketing, health education & prevention, patient support services, and advocacy. Retained strong relationships with over 500 volunteers, increased engagement of hospital and city staff, and managed over $500,000 in annual revenue. Key focus on relationship development, multi-platform communications and managing multiple workforce teams.

Developed and implemented educational programs in line with the Girl Scout curriculum, in partnership with volunteer troop leaders and community supporters including the university, Air Force Base and hospital. Engaged girls from ages four through adulthood in science, technology, engineering and mathematics programs. Managed regional product sales and improved district financial procedures. Key focus on marketing retail sales, managing volunteer work groups, and facilitating volunteer trainings.

Analyzed market trends and competitor branding to create comprehensive marketing strategies for diverse clientele. Managed client social media outlets, developed website content, and supplied creative input for both print and digital materials. Key focus on creative writing, branding across multi-media platforms, and understanding a variety of markets.