Rachel Dunn Email & Phone Number

New York, United States

Orchard Park, New York, United States

• Provide customer service support and sales focusing especially on customized product recommendations and“fittings”. Manage incoming phone calls and provide product information and work order status.• Process customer orders and ensure inventory accuracy using the Lightspeed POS. Generate reports fortracking inventory on-the-floor, lay-aways and new product orders. Frequently, prepare quotes for customersand identify follow-up dates using the system.

• Executed functions in support of the HR Vice President ranging from performance review management to research. Investigated HR topics and assisted with policy writing and distribution while administering employee job board logins.• Coordinated internship experiences and engagement. Surveyed interns using Google Forms. Compiled results and assembled an engagement plan. Executed plan including both group and individual contactswhile organizing events and activities (in-person, zoom).• Contribute to the planning and execution of team events

Master Of Business Administration - Mba And Leadership Certificate

Business Administration: Management

Activities and Societies: VP of Alumni Relations, Beta Gamma Sigma International Business Honor Society and Match Secretary, Fredonia.