Rachel Warren Email & Phone Number

St. Augustine, FL, US

Deliver Veeva CRM Administrator training to Veeva customers, partners, and employees in a virtual environment. Mentor and coach training participants, own the administration and management of classes, and ensure all training participants can effectively use, administer and configure Veeva products at the conclusion of the training.

Mechanicsburg, PA

Century Link Trainer - Design and develop training for Commonwealth of Pennsylvania Enterprise Network and Shared Services (CENSS) project, which is a 5 year, multi-million-dollar IT networking contract between CenturyLink and the Commonwealth of PA. Provide Service Desk associates and team project management associates with contract overview training, and.

Designed and developed customized training for both technical and management skills for all corporate employees worldwide (10,000+ associates). Facilitated Foot Locker’s Global Leadership Academy program, a blended learning program for all corporate managers and directors worldwide, which resulted in a 56% improvement of leadership skills, as measured by.

Designed and developed customized training for both technical and management skills for several divisions of Foot Locker, Inc. Created highly effective training presentations and lesson plans, facilitated training for end users through a variety of forms, customized and delivered training for all levels of the organization on various global initiatives.

Sourced Finance, IS&T, Risk Management, and HR positions for Foot Locker Inc. Created college recruiting program and developed relationships with Penn State University, Howard University, and Fordham University.

Managed several major IT software rollouts with budgets ranging from $50K - $1.8M. Designed and developed customized training for end users in the Finance, Cost Recovery and Risk Management departments. Managed training rollouts, including scheduling training, creating training plans and documentation, and evaluating success of training projects.

End user training for all associates worldwide on a PeopleSoft Finance implementation. Designed and developed role based end user training materials for PeopleSoft Finance modules including General Ledger, Accounts Payable, Asset Management, and Accounts Receivable. Conducted training in locations around the world, receiving an average of 4.8 on a 5-point.

Harrisburg, Pennsylvania Area

Part time position held while employed with Foot Locker. Taught Adult Learning Theory at the graduate level in the Learning Technology Masters of Science program. Course was new to the university; created course content which was then made into a permanent ongoing class at the university going forward.

Part time position held while employed with Foot Locker. Seasonal summer employment leading groups of up to 14 adults in tours of the Chesapeake Bay and teaching kayak skills classes in Annapolis, MD.

Key member of a small team of 3 trainers who were responsible for design, documentation, training and implementation of a $300 million corporate wide pharmacy computer training effort for all Rite Aid stores and pharmacies worldwide. Selected, supervised and trained team of new trainers who assisted in the nationwide training implementation. Created and.

Part time position held while employed with Rite Aid. Computer Information Systems Instructor. Courses taught include Introduction to Computers for Business, Intermediate Spreadsheet Analysis with Excel, and Intro to Windows. Rated among top 10% of HACC instructors through anonymous student evaluations.

Mba, Mba

M. Ed., Training And Development

Ba, English/Economics Dual Major