Rachel Marquez Email and Phone Number
Rachel Marquez work email
- Valid
- Valid
- Valid
- Valid
Rachel Marquez personal email
Rachel Marquez phone numbers
10+ years of excellent customer service, project management, relationship building, and continuous process / system improvement. Solution-oriented with a DEI and intercultural mindset. Enthusiastic about working collaboratively with a diverse array of clients, colleagues, and partners to achieve our goals.TOP SKILLS +Empathy+Diversity, Equity & Inclusion Mindset+Relationship & Partnership Management+Training & Onboarding +Customer Education +Solution & Process Oriented+B2B SaaS Experience+Cross-cultural Communication +Customer Experience Evaluation & Improvement +Leadership Development+End to End Program Management +Program Design & Assessment +Public Speaking & Facilitation+Active Listening+Servant Leadership+A Growth Mindset LANGUAGES+Spanish+French +Portuguese TECH STACK EXPERIENCE Airtable | Articulate | Asana | Box | Canva | Canvas | Confluence | Dropbox | Google Suite | Kahoot! | LinkedIn | Microsoft Office | Mentimeter | Momence | Salesforce | Slack | Smartsheets | Trello | WeChat | WhatsApp | Zoom
-
Operations Specialist, Partner Support TeamProject EchoUnited States
-
Operations SpecialistProject Echo Jul 2023 - PresentNew Mexico, United StatesOperations Specialist for Project ECHO - Superhubs Teams+Support 350+ national and international organizations that promote Project ECHO in their region.+Provide 1:1, tailored onboarding support onto our organization’s new platform via Zoom and email.+Give overview presentations and demos of the new platform to our partners.+Assist in facilitating monthly community meetings and bi-annual training for our partners. +Manage ECHO program data, create reports, and build dashboards in Salesforce.+Values Committee Co-Chair: plan and execute events for the Partner Support and Development Team throughout the year to build team rapport, engagement, and celebrate our wins. -
Yoga InstructorSanta Fe Community Yoga Center Aug 2022 - PresentSanta Fe, New Mexico, United States+Lead vinyasa & restorative classes for multiple levels, styles, and body types. +Offer verbal pose adjustments and consensual physical adjustments. + Lead workshops related to wellness & spirituality.+Process check in and payment via Momence.+Maintain cleanliness and safety of the studio. -
Program Coordinator, Creative Writing MfaInstitute Of American Indian Arts Sep 2022 - Jun 2023Santa Fe, New Mexico, United States+Manage all administrative aspects of nationally & internationally recognized MFA Creative Writing program based in Indigenous values that seeks to re-write the literary landscape.+Process payment for all faculty & visiting writers.+Maintain internal documentation and databases.+Provide discretion & confidentiality for high profile clients and visiting lecturers. +Manage social media accounts & increase engagement by approx. 1,000%. +Oversee budget of $700,000++Spearhead alumni engagement efforts.+Design and execute week-long intensive writing residencies three times a year.+Proactively and continuously evaluate programs.+Assist in recruitment on and off campus events & at conferences. +Collect and maintain student records for cohorts of 40+ students. -
Program Manager, Berkeley International Study ProgramUniversity Of California, Berkeley May 2016 - Mar 2022Berkeley, Ca+Managed portfolio of 450+ clients per semester including onboarding, 1:1 strategic planning sessions, engagement programs, educational workshops, and continuous dedicated follow up for a renewal rate of approximately 20-30%.+Pioneered onboarding processes for 300+ new clients into a hybrid model to increase efficiency and improve customer experience with approximately 35% increase in participant attendance, engagement, and information retention. +Optimized internal CRM to escalate high-level client issues to resolution, increasing information sharing within and across teams and time to resolution by approximately 60%. +Provided 1:1 tailored consultative sessions to identify success plans for approx. 50 clients / year.+Collaborated on marketing strategies and tools and facilitated Design Thinking process for team to innovate new leads. +Resolved 25+ high level interpersonal and cross-cultural client issues per year related to physical health, mental health, and interpersonal conflict with empathy and an intercultural mindset. +Continuously improved customer satisfaction and experience via data collection and evaluation of participation rates. +Increased underperforming client engagement by approximately 25% via tailored 1:1’s & outreach.+Increased participant alumni engagement by 70% via virtual alumni panels and outreach. +Increased retention in a peer mentorship program by 20% via incentives and professional development opportunities. +Managed end to end 25+ engagement programs per year for up to 300 attendees, oversaw budget of $23,000.+Assisted in recruitment of 900+ clients per academic year and collaboratively developed and expanded global partnerships. +Facilitated 20+ workshops per year for groups of 12 - 450 related to cross-cultural communication, cultural adjustment and culture shock, intercultural competency, DEI, leadership, professional development, and event planning. -
Marketing & Outreach Coordinator, Benerd School Of EducationUniversity Of The Pacific Aug 2015 - May 2016Stockton, California Area+Supported team of five faculty in talent acquisition projects. Assisted marketing team to develop website pages and collateral for recruitment fairs. Attended outreach events on and off campus.+Lead contact for 25 prospective masters of education students; reviewed applications in OnBase, conducted phone screenings, arranged and led campus tours. +Yield of 18 candidates in total for incoming cohort for 2016 - 2017 year. -
Residence Director, Summer AcademyUniversity Of Vermont Jun 2015 - Aug 2015Burlington, Vermont Area+Lead, Summer Academy and Global Academy college-prep programs for 70+ domestic and international high school students living in the residence halls. Oversaw budget of $11,500.+Trained and managed staff of seven Resident Advisors on how to create a caring and inclusive community using DEI knowledge and restorative justice principles.+Managed emergencies, addressed bias incidents using restorative justice practices, and resolved student discipline issues in accordance with the policies and procedures of the university.+Partnered cross-functionally to provide evaluation for program improvement.+Led local field trips for up to 70+ participants. -
Program Coordinator, Intercultural Student SuccessUniversity Of The Pacific Sep 2014 - Jun 2015Stockton, California Area+Lead for inquiries and referrals for the Gender Equity Center. +Managed two Inclusion Coordinators and reviewed their targets and KPIs. +Partnered with multiple stakeholders on all levels of the organization to hold 12+ educational events and workshops per year for audiences of 5 - 200 on diversity and gender equity in order to foster a more inclusive campus community. +Trained and managed staff of 7 educators to facilitate 20+ workshops for young adults and teens on topics pertaining to healthy relationships, consent, non-violent communication, LGTBQ+ identities, and personal development.+Tracked workshop metrics and budget & generated annual reports to renew a $10,000 grant from the Verizon Foundation.+Lead, Women of Distinction Awards Luncheon Task Force of ten. Executed flagship event for 120 community members. Raised $3,900 in funds; oversaw budget of $7,600. +Developed innovative DEI training for Intercultural Student Success Center staff and evaluated its effectiveness. Prepared and presented report to leadership with recommendations for the ISS Center.
-
Esl InstructorKaplan International English Sep 2013 - Aug 2014Berkeley, Ca+Built strong rapport with students of diverse backgrounds ages 16-60 to create a collaborative, welcoming, and inclusive learning environment for class sizes of 15 students per session.+Expanded curriculum by 10% to include topics on DEI and engaged students in the learning process via experiential activities. +Consistently rated 4.5 / 5.0 by students each quarter. -
Advertising Operations SpecialistVerve Wireless Sep 2011 - Jan 2013Carlsbad, Ca+Managed a portfolio of 70+ clients in a B2B SaaS startup for mobile web advertising solutions on Android and iOS.+Trained clients to use Verve’s self-service software to traffic their campaigns and consulted on optimization strategies.+Partnered cross-functionally with engineering to report and resolve technical issues and assist with QA before rollouts.+Created landing pages for 15 clients per quarter using HTML.
Rachel Marquez Skills
Rachel Marquez Education Details
-
Global Studies & City Planning
-
Education & Organizational Leadership
Frequently Asked Questions about Rachel Marquez
What company does Rachel Marquez work for?
Rachel Marquez works for Project Echo
What is Rachel Marquez's role at the current company?
Rachel Marquez's current role is Operations Specialist, Partner Support Team.
What is Rachel Marquez's email address?
Rachel Marquez's email address is re****@****ley.edu
What is Rachel Marquez's direct phone number?
Rachel Marquez's direct phone number is +120946*****
What schools did Rachel Marquez attend?
Rachel Marquez attended University Of California, Berkeley, University Of The Pacific.
What are some of Rachel Marquez's interests?
Rachel Marquez has interest in Social Services, Volunteering, Economic Empowerment, Traveling, Civil Rights And Social Action, Human Rights, Education, Environment, Meditation, Poverty Alleviation.
What skills is Rachel Marquez known for?
Rachel Marquez has skills like Research, Leadership, Advertising, Spanish, Customer Service, Social Media, Writing, Teaching, Facebook, Program Planning, Online Advertising, Training.
Not the Rachel Marquez you were looking for?
-
Rachel Marquez
Health Policy Analysis | Community Engagement | Strategic Planning | Process Optimization | Social Determinants Of HealthBurlington, Nc -
Rachel Marquez
Scrum Master Csm | Agile Team Facilitator Icp-Atf | Agile Coaching Icp-Acc | Agility Transformation | Champion Of Continuous ImprovementAustin, Tx1linq.com -
Rachel Marquez
Assistant Physician In Chief Capital Planning And Service At Medicine At Mid-Atlantic Permanente Medical GroupWashington Dc-Baltimore Area2gmail.com, stmarkshospital.com -
Rachel Marquez
Global Diversity, Equity, And Inclusion Senior Specialist | Driving Inclusive Engagement And Strategy In International DevelopmentWashington Dc-Baltimore Area3husky.neu.edu, qedgroupllc.com, chemonics.com
Free Chrome Extension
Find emails, phones & company data instantly
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial