Rachel Ferry Email & Phone Number

Galway, County Galway, Ireland

G.F.S.C, Tuam Road, Co.Galway

• Day to day provision of executive support to Managing Director & Management of the Galway operation.• Act as primary contact for general administration queries from staff within the Galway operation.• Organise all travel requests for local business travellers in line with Corporate expense policies• Assist with International travellers to Galway office, i.e., car pick up etc.• Manage accounts and relationships with Taxi, Courier, Stationery and all other related service providers ensuring that high quality services is provided to Galway operation. • Review supplier’s charges & rates as cost saving exercise on an annual basis for all vendors.• Distribution of daily post for Galway Office.• Co-ordinate, bind and courier client reports to clients within agreed time frames for business departments• Recall and send archive documents off-site• Manage daily circulation of faxes and upkeep of fax room• Responsible for overseeing that stationery stock levels are maintained on both floors placing orders promptly and as necessary.• Act as first contact for requests and issues arising• Meet and greet all personnel at reception• Organise refreshments for internal meetings as required

County Galway, Ireland

• Reception skills – dealing with patients queries, scheduling for appointments and procedures. • Trained on in-house software package Bizmed, to update patient’s medical records and manage claim reports to insurance companies.• Preparation of Medical reports, Discharge reports, Operation reports, X-ray reports, Discharge summary and dictations for consultant.

County Galway, Ireland

• Throughout my seven years in Tesco I worked in a team consisting of 20 staff with strict deadlines on fulfilling of orders for the dotcom business.• I received orders and dealt with customer individual needs over the phone and in person and devised a route plan for each driver every morning.• Setting up all the dotcom systems, briefing staff on a daily plan, dealing with customer payment issues/queries on the phone.• Dealing with systems problems and troubleshooting problems.