I am detailed-oriented with a proven ability to audit documentation accurately. I effectively communicate across all department levels to achieve goals and objectives. I am a talented customer service and support representative who is honest, reliable, driven, dependable, and committed to building productive relationships with customers and co-workers to gain customer loyalty and contribute to company success. I have a long track record of exceeding my customers' expectations and improving customer relationships. I effectively work independently or as a team player to complete my work in a timely manner or in dealing with clients ensuring that customers have a positive experience.I have worked in a variety of careers including the financial, automotive software, and the printing industry. I am willing and able to learn new technology, skills, or procedures to continuously improve to be a perfect fit or any company. Working knowledge includes:-Microsoft Office(Word, Outlook, Excel, Access)-Clarify/Salesforce CRM Software-Web Chat through Service Connect-Cisco phone system-Standard office equipmentQualifications:-Outstanding customer service skills: diplomatic and patient with all types of individuals-Organized, with great attention to detail and follow through-Flexible: Able and willing to learn new things-Strong work ethic-Communicate effectively-Team player: effective part of the team to promote the company and personal growth-Manage workload efficiently-Multi-taskingTo discuss opportunities, please email me at rleffel56@gmail.com