Rachel Lee Email & Phone Number

• Work closely with colleagues (globally) to develop the new cross-border commercial and bespoke solutions for the customers base in the APAC region.• Market research on clients assigned to develop and grow the existing business globally.• Initiate new business opportunities together with the local sales team situated in different regions.• Support our end-to-end sales process by analyzing business performance, forecasting, and assist with business planning and budgeting.

Singapore

• Identify current opportunities and challenges based on data and strong collaboration with internal and external stakeholders to improve critical customer experience and service level performances.• Steer the data management team to design dashboards for the Business and Management team to provide real time insights and transparency in the data monitoring process across all levels.• Identify and establish scope and parameters for the data management team to extract and automate reports required to drive strategic data-based decision making.• Oversees and review overall service level performance to ensure service level provided remains competitive locally and internationally.• Account managed and engaged with largest corporate customer (Alibaba Group) during campaign events

• Handled the full sets of Accounts and billing related matters.• Liaised with customer on sales matters and coordination within the department.• Handled procurements for the company.