Rachel Huerta Email & Phone Number

- Lead the receiving team and maintain the flow of goods from receipt to product placement- Oversee shipment receipt process- Maintain organization of all receiving and stockroom areas to ensure accessibility to employees- Train associates on back of house standards and tasks- Manage inventory levels and restock processes to continually maintain store stock levels- Execute transfers, charge sends, supply orders, and other operationally driven tasks- Assist in establishing and holding team accountable for Loss Prevention controls

- Support new hires through mentorship- Demonstrate extraordinary customer service, leading by example on the sales floor- Act as brand ambassador reflective of company values and aesthetic- Support the store to drive selling and service to achieve weekly goals- Assist in shipment receiving process and ensure shipment turnaround according to company standard- Help maintain back of house standards and tasks

- Provide high level of customer care while building genuine relationships with customers- Assist customers with size recommendations, apparel guidance, and styling- Answer phones with proper phone etiquette- Help maintain organization, cleanliness, and restock storewide

- Provide exceptional customer service experience for all potential and current members- Assist spa supervisor in creating and maintaining work schedules- Train new hire customer service associates for spa- Process POS transactions- Schedule appointments- Answer phone calls- Recognized by supervisor and peers as excellent customer service provider

- Rasterize CAD's and set up Merch pages in Adobe Illustrator- Maintain and categorize files in the Project Lifecycle Management system (PLM)- Edit catalog for upcoming seasons- Prepare sample garments for photo shoots according to industry standards- Assist with Ecommerce, catalog, and floorset photo shoots- Build and maintain fabric libraries- Prepare for trade shows and sales meetings

Bachelor Of Arts, Fashion Merchandising

Education record

Education record