Rachel Ziegler Email & Phone Number

Austin, Texas, United States

El Paso, Texas, United States

El Paso, Texas Area

Greater Minneapolis-St. Paul Area

• Frontline collaboration for Super Bowl LII 2018, coordinated and executed a complete venue for this coveted event in Minneapolis Minnesota 2018.• Coordinated and collaborated with CAA Sports-Ericsson Commissioners to help facilitate the planning of all aspects relating to food and beverage needs, guest rooms, and overall activity throughout the hotel.• Assist in coordination of CAA Sports Gifting Suite, CAA Sports Banquets to host NFL VIP’s and guests.• Responsible for securing new business and maintaining repeat customers for the facility, maintaining excellent communicationwith all catering service providers, remain in close contact with clients and potential clients through the planning stages to complete execution on the day of the event.• Responsible for planning, coordinating and executing any weddings or social functions within the hotel• Communicate effectively with the front desk to ensure accuracy of all room blocks• Maintain strong communications with the client through entire process of their event• Hands on approach to accommodating client needs for their special occasion• Coordinate any food and beverage needs for events with our Executive Chef and culinary team• Provide accurate and timely information to the front desk on any upcoming event arrivals to ensure the check in is seamless• Gives clear guidelines for staff to follow regarding set up, clean up and execution

Bloomington Mn

Continue on maintaining excellent customer relationships. Provide accurate information to all clients for top businesses. Oversee all members in the Event Center including, Event Managers, Supervisors, Banquet Captains, and Servers/Bartenders. Coordinate with all managers, & supervisors on upcoming businesses to the hotel. Communicate with manager on leads for the hotel. Coordinate on sales blitz for city. Coordinate with City of Mankato on upcoming business that is coming to Mankato such as sports teams, conventions, etc. Coordinate with Chef on food and beverage needs for upcoming events. Coordinate with front desk on upcoming arrivals to make sure that check in process is precise and exact. Responsible for all elements of planning weddings, corporate events, social functions, etc. Communicate with all wedding couples in planning their wedding. Plan, coordinate and assist in executing on the day of their wedding. Executed & completed over 150 weddings from start to finish. Coordinate with Chef on food and beverage needs for upcoming events. Coordinate with front desk on upcoming arrivals to make sure that check in process is precise and exact. Complete and exceed budget goals for 2013, and 2014. Extensive knowledge in Delphi FDCKnowledge in FOSSE PMS System

Mankato Mn

Assist in planning corporate or social events. Assist in making room blocks for weddings that were being held. Planned and coordinated all College Hockey teams that traveled to Mankato. Office Administrative work.

Mankato Mn

Assist guests with checking in and checking out process. Assist guests and answer any questions they may have. Promote the hotel with a warm smile and greeting. Always made sure that they left with a smile

Maintain excellent customer relationship management and communication skills. Enhance the polished and articulate skills to manage client relationships. Oversee active members of the hospitality and event planning industries, pursue new market opportunities to increase event sales. Meet with clients regularly, and often conduct tours of the event facility. Provide accurate and timely information to clients, vendors, and meeting planners. Continuously focus on improving customer satisfaction to create customer loyalty and deliver a positive event experienceResponsible for all elements of event planning, including identifying event logistics and negotiating contracts. Coordinate event logistics, proactively communicate event information, and set clear expectations for event delivery. Manage multiple activities simultaneously, and re-prioritize efforts when plans change or the need arises. Analyze and reconcile disparate event details, and consolidate the information into actionable event plans.