Senior Client Service Associate
Current• Interacts daily on the phone and in person with prospective and existing clients including handling basic inquiries.• Researches client and security information through the back office system.• Processes and follows up on client documentation for proper maintenance of accounts.• Prepares letters, forms, and spreadsheets to assist with servicing existing clients and prospecting for new clients.• Creates and maintains records and files.• Ensures required client paperwork is current with firm and industry requirements, rules and regulations.• Maintains databases and creates reports using portfolio software programs. • Assists Financial Advisors with marketing efforts including seminars, etc.