-Managed enterprise executive-level projects with urgency and thoroughness, monitoring schedule, scope, risk, decisions, and resources-Developed standard operating procedures, collateral, and system to support streamlined project process, adapting delivery tactics according to unique teams needs-Fostered cross-functional collaboration through varying means of communication with as many as 20 direct project resources and executive stakeholders-Showcased the value of project management with direct application of principles to complex cross-functional initiatives, leading to enterprise adoption of the role on important projects-Continuously assessed business direction changes for impacts to existing process, and developed new capabilities to support objectives-Advised on Salesforce best practices and system delivery, developing capacity management and release schedule

-Led team in Salesforce and other cloud-based project implementations using Agile methodology to transform business requirements into high-quality solutions -Managed project scope, financials and schedule to ensure project delivery executes efficiently and punctually, while monitoring profitability -Minimized project risk by staying on top of deliverables and overall project status with the internal team, as well as communicating regularly with the client for transparency

Note: Effective October 2019, Lunar was acquired by Litify.-Facilitated implementation projects to onboard clients to the Litify platform, supporting configuration as needed -Enabled quality customer experience via communication and management of timeline, resources and scope

-Led team of three Consultants and a Project Coordinator to deliver high-quality projects using a toolkit of a standardized process, TaskRay, documentation templates, and best practice guidelines-Analyzed current and future strategy for functional growth and profitability-Implemented Project Lifecycle Process to streamline delivery using Salesforce and Project Management best practices-Created reports and dashboards in Salesforce to expose key metrics, such as utilization, capacity and project status-Collaborated with Sales leadership to analyze potential projects for capacity planning-Acted as "overflow" Consultant and/or Project Manager for projects when deliverable work exceeded team capacity

-Evaluated clients’ business strategies to recommend creative Salesforce.com solutions for business efficiency and optimal return on their investments-Managed one-time and ongoing projects for multiple clients, including declarative configuration, team management, project plan adherence, quality assurance, budget management and client communication-Implemented standard operating procedures internally for best practice across the organization

-Led a team to integrate $40 Million stock purchase with 1,200 employees into Results’ systems and processes-Facilitated business and technology integration of $55 Million asset purchase with headcount up to 1,700 people-Collaborated with functional leaders to implement a new client, introducing new operational models and technology

-Managed Partnership Solutions team in support of the CSO to achieve revenue goals-Oversaw large-scale Salesforce.com redesign project to electronically replicate the sales operating process-Administered various projects to improve business practices and efficiencies-Continued to facilitate weekly, monthly and annual meetings/events to ensure company success-Oversee Partnership Development Standard Operating Process to ensure opportunities move through the cycle efficiently-Collaborate with Business Analytics group for revenue trending data to ensure pipeline is strong enough to meet organizational revenue goals

-Supported CEO and other C-Level Executives in administrative, operational and strategic duties-Managed annual business plan and various special projects on behalf of Leadership Executives-Facilitated weekly, monthly and annual meetings/events to ensure company success-Received promotion within six months in recognition of exceptional performance

-Organized frequent fundraising events to raise money for partnering charities-Recruited and supported membership base by maintaining relationships, answering inquiries and conveying information-Oversaw and communicated with various departments to maintain zMotion website, social media and creative needs-Worked independently to complete day-to-day operations while working towards overall organization goal

-Facilitated positive vacation experiences through pre-arrival communication and on-site guest assistance/problem-solving-Applied critical property management computer programs for resort operations/guest services-Created literature to enhance guest experiences and other various documents upon request of management-Performed administrative duties in support of guests’ needs and office operations

-Promoted safe cycling through education, advocacy, community awareness, resources and partnerships-Collaborated with Executive Director to ensure smooth operation of all events, projects and programs-Coordinated week-long, fully-supported bicycle tours for up to 1,000 participants-Performed executive duties such as contract negotiation, participant relations and budget management-Established promotional campaign for Bike Florida and Share the Road-Prepared grant proposals to ensure fiscal integrity of organization, resulting in a budget increase of $34,000-Facilitated an action plan that led to a 150% participation increase and 700% profit increase-Administered and managed internship and volunteer programs -Expanded organizational network and introduced new avenues of advertising

-Assisted Executive Director in coordinating annual Bike Florida tour-Gathered research pertaining to Bike Florida's missions, projects and programs-Performed administrative duties such as answering phones, sending/receiving faxes, etc.

• Assisted Communications Director in the planning and implementation of events• Developed information packets for the recruitment of sponsors and vendors• Coordinated 64-person sand volleyball tournament to raise money for the March of Dimes

-Performed administrative responsibilities, i.e., customer contact, outreach, and follow up-Solicited business through call list and cold calling; explained advertising program benefits-Increased business by recruiting new clients and upgrading existing clientMassage Envy

-Presented and sold Wellness Programs to clients; increased membership and consistently recognized as top salesperson-Performed office duties such as answering phones, sending/receiving faxes, setting appointments, and organizing records-Performed cashier/bookkeeping duties, maintaining an even drawer at all times