Rachel Monaco, Msw Email & Phone Number

San Jose, Ca, Us

San Jose, Ca

Managed a portfolio of more than 70 nonprofit partners providing food assistance in afterschool, residential, and congregate settings. Ensured partners were well-resourced to meet the nutritional needs of their clients, and in compliance with local and federal standards of service. Collected and analyzed data related to individuals served and food mix provided to clients. Used data to inform organizational food procurement and allocation. Pandemic 2020: Led project to ensure congregate meal partners (aka - soup kitchens) had the resources they needed to meet the emergent and longterm exponential growth in clients seeking prepared meals. Pandemic 2020: Participated in a cross-functional team to identify new methods of increasing food access for unhoused persons in a pandemic environment.

San Mateo, Ca

San Mateo

Highlights: -Over a three-year period, doubled amount raised from annual giving using a combination of multi-channel marketing, increased donor retention, and growth-in-giving. -Converted our Raiser's Edge donor database to SalsaLabs, creating both cost savings and increased opportunities to engage constituents.-Implemented a multi-channel content marketing plan to grow our email list and social followers by 30% in Year 1. Overview: -Partnered with staff and leadership, to identify, cultivate, solicit and steward donors in a manner appropriate to their level of giving. Conducted face-to-face solicitations to secure five-figure gifts. -Expanded annual giving activities from direct mail only to include email, social media, online advertising, newspaper, and magazine submissions. -Assisted in the guidance and stewardship of three auxiliary groups. Activities included planning for large, black-tie events, securing sponsorships, and managing an in-kind donation program.-Worked closely with Marketing Manager to establish and enhance social media activities, including added advertising. -Planned and executed many events, such as regional giving days (SVGives, Giving Tuesday), donor appreciation nights, millennial/gen x networking opportunities, restaurant benefits, etc. Responsible for all event marketing, including social media and press releases. -Worked closely with Finance to determine areas of funding need. Designed solicitations for special projects.-Designed and oversaw standard operating procedures for donor database management, working closely with Database Coordinator to ensure data is tracked and reported accurately. -Oversaw website re-development to accommodate new donor database and establish opportunities for A/B testing. Used skill in HTML, CSS, PHP, and JavaScript to make regular updates to the website. -Designed flyers, buckslips, and other marketing collateral in Publisher and PhotoShop for event and appeal campaign marketing.

San Francisco Bay Area

-Promoted to Annual Giving Manager, a newly created position, after one and a half years. -Developed a Donor Stewardship Plan, contributing to a 14% increase in new donor retention in year one. -Liaised with program staff to identify funding and volunteer opportunities. -Established evaluation methods for appeal, segment, and personal solicitation performance. Enhanced department practices informed by this data collection and analysis.-Worked with the Associate Director of Advancement, and Director of Advancement to identify major gift and bequest prospects. -Raiser's Edge power user: spearheaded a data cleanup process, established organization best-practices for data entry to ensure ongoing data fidelity, ran all queries and reports for department staff. -Coordinated direct mail and emails for appeals, event invitations, and other important donor and volunteer communications. -Worked closely with the Finance team to reconcile GL codes and donation sources. Assisted with the annual audit process. -Worked with Marketing Manager to re-develop the organization's website, ensuring the site was functional and user-friendly for donors, clients, volunteers, and community members. Additionally, served as a technical adviser/consultant for this process.

Appointed by the NASW-CA chapter Board to serve on the Delegate Assembly. Delegates set broad organizational policy, establish program priorities, and develop a collective stance on public and professional issues.

Fremont, Ca

•Recruited, Interviewed, Placed, Developed, Trained, Scheduled, Tracked, and Appreciated 1900 active volunteers.•Conducted grant prospecting and writing at foundation, local, and state levels.•Developed communications and outreach activities for volunteers, donors and the 6,000 families we served.•Used Salesforce database to evaluate and monitor volunteer programs. •Maintained and updated WordPress based website. •Prepared press releases for local news outlets. •Maintained and developed social media presence. •Participated in community outreach activities and events.

Ypsilanti, Mi

•Supervised temporary employees, volunteers and youth mentors. •Improved operations through collaboration with local schools. •Increased grant revenues. •Developed a social media presence. •Evaluated outcomes based on processes and impact.•Conducted community outreach to develop new programs based on identified community needs. •Created partnerships with local nonprofits to increase programming.

Belleville, Mi

•Monitored youth's progress towards treatment plan goals.•Developed therapeutic groups. •Provided immediate crisis intervention through nonviolent methods.

Develop a housing resource center by researching programs available to the large number of houseless persons in the Detroit Metro and developed a database for easy access

Case management and crisis intervention of youth involved in all Necco programs

Master'S Degree, Social Work

Bachelor'S Degree, Social Work

BSW Practicum Award for Outstanding Performance in the Field