Rachel Rahaman Email & Phone Number

Triage incoming case volume and assign priority depending on urgencyAnalyze escalated member issues, working cross-functionally with various internal stakeholders to drive alignment toward case resolution in an agile space, draw accurate conclusions, and summarize findings for external members as well as executives and bank partnersParticipate in ad-hoc.

Omaha Metropolitan Area

Greater Omaha Area

Triage cases submitted by Tier 1 teams to determine if member reports are technical issues, expected functionality or product gapWork with Tier 3 partners to quickly spot and communicate trendsParticipate in product specific projects, as necessary, to represent the Escalation Operations organization

Greater Omaha Area

Provide billing support for LinkedIn Corporate Solutions’ both internally and externallyOversee and maintain the accuracy of Oracle customer master databaseProcess invoices, credit memos and debit memos in a timely and accurate mannerDocument all communication with users and accounts accurately and in a timely manner via system via Oracle, SalesForce and.

Greater Omaha Area

Performs Credit and Collections activities associated with reporting and compliance to ensure revenue can be collected in a timely mannerSupports and partners with the sales organization with the ultimate goal of allowing advertising campaigns to go online timely and efficientlyEnsures sales orders are entered in accordance with company policy and.

Greater Omaha Area

Process and maintain information including skill-based pay, operator qualifications and employee information using software specific to human resources, including licensing, database maintenance and report generationAnalyze and maintain skill based pay and employee databases, report data and create reports on a scheduled basis and as requestedRespond to.

Conduct training for new employees on the EPIC system and familiarize them with forms and websites necessary to complete registrationEvaluate and correct all medical records new employees verify during their probationary periodConduct quarterly observations for existing employees to ensure high quality and consistent work flowsPlan and instruct courses to.

Obtain complete and accurate patient, demographic and insurance information, identifying all payment sources and pre-admission certification requirements to enhance the revenue cycle and prevent denials of reduction in benefitsAssemble forms/patient packets as necessaryConvert pre-registration to visit when a patient/family arrives in a timely manner and.