Rachel Smith 🚀🏳️‍🌈 Email & Phone Number

Tampa, Florida

• Batch Payment Champion (specialized product support and development, cross team communication)
• Assisted in product development alongside the US Business team lead and product management teams
• Maintained relationships with Business customers while providing support in escalated financial situations, provided support to high value customers
• Provided mentoring to new joiners, assisted in training programs
• Assisted in on-boarding new business customers through personal contact
• Developed a relationship with Verification team to provide seamless service tobusiness customers

Lakeland, Florida Area

This role is equal parts independent work and collaborative team approach. Transition Specialists are responsible for migrating academic content from source material into the Acalog ACMS system and doing so under the guidance and specifications provided by the Project Manager and Implementation Consultant. - Identify various types of academic content and.

Riverview, Florida

Customer Care Professionals provide inbound telephone support that pertains to billing, repair, service and entertainment enhancement inquires with focus on areas of specialization such as Residential, Technical Support, and Sales.

Assist in daily confections making, Communication with management, Assisting in the fulfilment of production goals, Operating light baking/confectionary equipment, Quality Control, Maintaining a clean work environment, Compliance with health and safety standards, Strong customer service requirements

Tampa/St. Petersburg, Florida Area

Providing one call resolution to high value (heavy spend) customers by educating cardholders about multiple rewards programs. Handling inbound call queue efficiently. Assisting customers with general credit card and banking information. Advanced data entry required. Account retention and collections. Assisting customers with rewards related activities such.

Monitor process and ensure optimal level of customer services to all financial requirements. Coordinate with clients and negotiate on all payment settlements for same. Monitor all outstanding dues and perform appropriate collections on same. Manage all customer issues and ensure appropriate resolution for same. Develop and maintain effective and.

Lakeland, Florida

Greeted customers entering the store to ascertain what each customer wanted or needed. Described product to customers and accurately explained details and care of merchandise. Effectively communicated with and supported sales, marketing and administrative teams on a daily basis. Investigated and resolved customer inquiries and complaints in a timely and.

Lakeland, Florida Area

Described product to customers and accurately explained details and care of merchandise. Earned management trust by serving as key holder, responsibly opening and closing store. Answered product questions with up-to-date knowledge of sales and store promotions. Developed reputation as an efficient service provider with high levels of accuracy. Recipient of.

Bachelor Of Applied Science - Basc, Business And Organizational Leadership With A Concentration In Leadership And Change

Demonstrate collaborative skills in team settings to plan and accomplish complex business tasks. Devise a professional growth strategy.

Associate Of Science - As, Computer Programming And Analysis

Analyze technical problems as related to customer requirements. Design a logical plan for the development of a software solution..