Rachel Stainer Email & Phone Number

-> Participated in a year-long migration effort that resulted in 1500 articles for 15 help centers migrated.-> Audited existing articles across 12 help centers for out-of-date branding and language-> Partnered with senior technical writers, product managers, and SMEs to update user and developer (API) documentation as new features became available-> Collaborated closely with product managers to write UI text for Yahoo Ad Tech products-> Edited and published documentation in a multiplatform environment using docs-as-code workflows

New York, New York

-> Authored the brand’s written style guide, which defined brand voice and writing conventions for new creatives-> Developed and maintained a repository of boilerplate copy to increase voice consistency and create a self-serve copy solution for the larger creative team-> Translated complex cookware and knife science concepts into engaging customer-facing content-> Revitalized Growth Creative team’s task management system and workflow processes, resulting in doubled ad output-> Proofread agency and colleagues’ writing for brand voice consistency, accuracy, and line writing errors-> Created marketing content for the 2021 Holiday season, including 25+ email campaigns and 15+ SMS pushes-> Wrote multi-channel copy for two successful Kickstarter campaigns, which compelled 53,721 people to contribute and raised over $2 and $4 million respectively

- Built internal SharePoint database to organize marketing content and assets, reducing the marketing team’s time to discover existing resources- Collaborated with executives to plan, write, edit, and publish copy for LiveTilesX thought leadership platform

Greater New York City Area

- Wrote, rewrote, edited, and published content for a complete website redesign project- Translate complex technical concepts related to the product into clear and concise external-facing content - Partnered with the product team to author concise product brochures for each software offering

Greater New York City Area

- Developed cold outreach message templates and tone guidelines, which shortened sales development representatives’ onboarding time- Planned, wrote, edited, and published blog content for LiveTiles’ technology partner audience

Santa Barbara, California

Santa Barbara, California Area

Bachelor'S Degree, Peace Studies And Conflict Resolution, Gpa: 3.87

Activities and Societies: Cal Fencing Club, UC Rally Committee, Phi Beta KappaFluid Alliances: The Muslim Brotherhood and the Rationality.

Exchange Program

Studied Egyptian Colloquial Arabic, Development, Political and Social Thought in the Modern Arab World, and Comparative Politics.