Rachel Tersch Email & Phone Number

London, Ontario, Canada

➤ Liaised with publishers to manage the data and profiles of over 150 authors and illustrators nominated for the Forest of Reading program awards. ➤ Designed and formatted over 100 different website pages and informational documents which have been used to promote the nominated books and improve the accessibility of information.➤ Provided administrative support to my team members, helping with tasks such as sourcing information and sending emails where needed on a flexible and timely basis.

London, Ontario, Canada

➤ Acted as Editor-in-Chief of The Coterie's biannual publication SNAPS for 2023 and 2024, in which I created an accessible submission form, organized a contest with gift card prizes for the winners, advertised the opportunity to get published throughout the English department, curated the list of finalists, and designed and formatted the final product.➤ Attended biweekly meetings with the English department in which I advised on module requirements, new courses, and generative AI policies to optimize the university experience for English students.➤ Designed 10+ graphics for Instagram posts to advertise our engagements and maintained a consistent posting schedule to ensure the accessibility of information to our members.➤ Continued to lead and improve the 8+ events I put in place as Director of Events, increasing their attendance from previous years by 50%.

London, Ontario, Canada

➤ Developed 12+ writing-based events to engage members, including a career panel series, coffeehouse poetry slam, trivia night, and more.➤ Created a new annual event called the Literary Ball to promote the social and academic engagement of English students with a chosen literary text as the theme, which I pulled off with a $600 budget by reallocating funds, negotiating with event venues, and self-decorating and catering.➤ Pivoted event plans and promotion strategies in accordance with COVID-19 policies and regulations.

London, Ontario, Canada

➤ Assisted team members in welcoming and seating 100+ incoming guests per evening, alongside managing ongoing cleaning duties such as ensuring the bathrooms, floors, and tables were all ready for use to ensure high guest satisfaction. ➤ Collaborated with kitchen staff and fellow servers to streamline communication and maintain a smooth workflow, as well as assisting any colleague in need during busy periods to foster a supportive team environment.➤ Delivered efficient and friendly customer service by regularly checking in on guests to ensure satisfaction, as well as anticipating and solving service complications by addressing customer concerns promptly and professionally.

London, Ontario, Canada

➤ Edited, proofread, and provided feedback on two manuscripts across genres of prose and poetry.➤ Formatted and designed chapbook interiors within Microsoft Publisher and Microsoft Word.

➤ Delivered and finalized written pieces on a weekly basis for marketing and publication purposes, such as thought leader articles, press releases, cold sales emails, blog articles.➤ Lead and attended numerous interviews with clients regarding matters of branding and marketing strategy to develop an intermediate knowledge of client relations and marketing.➤ Prepared outlines and weekly check-in reports on progress for feedback.

Mississauga, Ontario, Canada

➤ Collaborated with team members in achieving company service standards, such as maintaining efficient drive-thru service of below 40 seconds per customer and continuously preparing products for sale.➤ Provided high-quality customer service through creating a warm and welcoming environment, engaging in conversation, and providing personalized product recommendations.➤ Promoted ongoing sales events by advertising products and events such as Roll Up the Rims and Camp Day.

Graduate Certificate, Creative Book Publishing, Finished With A 4.0 Gpa.

This four-month, intensive program immersed me and my peers in the professional publishing landscape through eleven courses each dedicated.

Honours Bachelors Degree, Double Major In Sasah & Creative Writing, Graduated With A 3.9 Gpa.

Activities and Societies: The Coterie: The Undergraduate English SocietyGraduated with a double major in The School for Advanced Studies.

Linguistics & English Literature

Participated in the Leeds International Summer School where I studied alongside peers from across the world to learn more.