Rachel V. Koons Email & Phone Number

New Jersey, United States

I served as the primary interface of the Invoicing business among Agile teams, managed product backlogs, user stories and cross-product dependencies. I owned the commercial product activities of Invoicing international roadmap, product initiatives and business cases that drove product values.

New Jersey, United States

Thought leadership and subject matter expertise in the invoice-to-cash / order-to-cash ecosystem in invoicing and payments in driving new ideas into the business and also provided continuous enhancement recommendations to existing products and features. Developed and executed a comprehensive product strategy and roadmap for the invoicing product suite.

New Jersey, United States

High-energy self-motivated and passionate Product Owner responsible for delivering effective quality features and enhancements from the B2B/B2C Billing & Invoicing platform. I owned a well maintained and prioritized backlog reflective of ensuring each release was planned clearly and efficiently. I worked with internal and external stakeholders to help.

New Jersey, United States

Enthusiastic leader which successfully built out and directed a strong team of Business Analysts and Solution Architects while effectively shortened development timelines, improved quality, and reduced re-work for software implementation projects. Provided consultative assistance to sales teams by using excellent problem-solving abilities and communication.

New Jersey, United States

I successfully lead a team within the Professional Services Project Management organization by effectively reviewing assignments ensuring that projects assigned were completed accurately, with quality and in a timely manner. I was the first point of escalation to address client concerns and data related issues.

New Jersey, United States

I conducted the official kick-off meeting between client and sales to the Professional Services team to formally introduce the start of the implementation process and establish project expectations. I reviewed processes for optimization opportunities and was responsible for the initial requirements gathering from customers and third parties in preparation.

New Jersey, United States

I was responsible for the onboarding of new and existing clients onto Billtrust products in which I lead large complex software implementations for Fortune 500 companies. I also provided extensive training to suppliers and their staff on products and services. I had constant and consistent interactions with clients to effectively ensure business.

New Jersey, United States

I was responsible for the onboarding of new and existing clients onto Billtrust's Invoicing platform. I also provided extensive training to suppliers and their staff on products and services. I had constant and consistent interactions with clients to effectively ensure business requirements were met, the project plan was defined, reported on implementation.

Oaks, Pennsylvania, United States

I managed project development from initiation to closure for enterprise software installations across business units, print software upgrades and new client implementations. I developed project plans, project requirements, milestones, and tasks to meet the scope of the project.

Leesport, Pennsylvania, United States

I managed multiple clients and projects consecutively and was responsible for overseeing custom installations for new and existing customers. I managed numerous roll outs for large-scale retail corporations with multiple store locations that spanned across North America.

Reading, Pennsylvania, United States

I was responsible for the corporate store’s visual presentations of hard and soft line goods as well as promoting national and company-wide sales and events.

Bachelor Of Science - Bs, Business Administration And Management, General

Associate Of Arts And Sciences - Aas, Fashion Buying And Merchandising