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Andrea Radcliff Email & Phone Number

Client Experience | Security Focused at Technium, Inc.
Location: Leavenworth, Indiana, United States 9 work roles 1 school
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Current company
Role
Client Experience | Security Focused
Location
Leavenworth, Indiana, United States
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Who is Andrea Radcliff? Overview

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Andrea Radcliff is listed as Client Experience | Security Focused at Technium, Inc., a company with 34 employees, based in Leavenworth, Indiana, United States. AeroLeads shows a matched LinkedIn profile for Andrea Radcliff.

Andrea Radcliff previously worked as Customer Experience Manager at Technium, Inc. and Account Manager at Furnished Quarters. Andrea Radcliff holds Bachelor Of Science (B.S.), Psychology from University Of Massachusetts Boston.

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Technium, Inc.

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Profile bio

About Andrea Radcliff

I am a dedicated and passionate Customer Experience Manager with a strong background in the network security field. With a deep understanding of the importance of customer-centricity in the ever-evolving landscape of network security, I am committed to delivering exceptional experiences that exceed customer expectations.Drawing upon my knowledge of network security principles and best practices, I strive to create customer-centric strategies and initiatives that enhance satisfaction, build loyalty, and drive business growth. By placing the customer at the heart of every decision, I aim to foster long-term relationships and ensure that their needs are met with the highest level of professionalism and efficiency.My expertise lies in developing and implementing comprehensive customer experience programs, leveraging data-driven insights to optimize processes, identify pain points, and deliver proactive solutions. I strongly believe in the power of collaboration, working closely with cross-functional teams to align customer experience initiatives with organizational goals and objectives.With a customer-first mindset, I continuously seek ways to improve and innovate, embracing emerging technologies and industry trends to stay ahead of the curve. I am adept at translating complex technical concepts into clear and concise communications, ensuring that customers are engaged and empowered throughout their journey.As a Customer Experience Manager in the network security field, I am driven by the desire to create a secure and seamless experience for customers, fostering trust and enabling them to focus on their core objectives with peace of mind. I am passionate about making a positive impact and dedicated to driving excellence in every interaction.Let's connect and explore how together, we can elevate the customer experience in the network security field.

Current workplace

Andrea Radcliff's current company

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Technium, Inc.
Technium, Inc.
Client Experience | Security Focused
southborough, massachusetts, united states
Employees
34
AeroLeads page
9 roles

Andrea Radcliff work experience

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Customer Experience Manager

Current

Customer Experience Manager working as a function of our service delivery team to ensure overall customer satisfaction from day-to-day operations to large scale network projects.Working with customers directly to enhance their overall security posture and develop strategic initiatives and partnerships in line with business needs.Technium offers a.

Jun 2021 - Present

Account Manager

Remote

  • Assess high volume of incoming inquiries, primary point for contact for sales decision makers for specified accounts.
  • Collaborate with marketing and technology team on streamlining sales cycle on digital channel(s).
  • Analyze reporting to develop strategies to optimize growth and effectively grow partnership for increased revenue.
Feb 2021 - Jun 2021

Account Coordinator

Remote

Reports to: Executive Vice PresidentThe Sales Coordinator is responsible for providing sales support to the Corporate Sales Manager(s).Duties will include processing of leads, data entry to customer relationship management and propertymanagement systems, follow-up on leads, processing of lease paperwork, site inspections/tours, filemaintenance, interaction.

Jun 2020 - Feb 2021

Leasing Sales Specialist

Remote

The Leasing Sales Specialist leases temporary furnished apartments for individual travel in the assigned market by utilizing selling techniques, answering incoming calls, responding to emails and confirming lease details. This role requires high-touch customer service and Leasing Specialists must possess the ability to close deals and meet or exceed.

May 2019 - Jun 2020

Sales Coordinator

Boston, Massachusetts

  • The Sales Coordinator is responsible for providing sales support to the Corporate Sales Manager(s). Duties include processing of leads, data entry to customer relationship management and property management systems.
  • Sales support to assigned Corporate Sales… Show more The Sales Coordinator is responsible for providing sales support to the Corporate Sales Manager(s). Duties include processing of leads, data entry to customer.
  • Sales support to assigned Corporate Sales Manager/s.
  • Responsible for maintaining information accurately across all departments and systems including but not limited to Salesforce, Oscar and FQ Live.
  • Provide excellent customer service to clients.PRIMARY RESPONSIBILITIES:
  • Assist Corporate Sales Managers with incoming telephone calls, emails and online questions and inquiries related to corporate reservations.
Apr 2018 - May 2019

Licensed Real Estate Salesperson

Boston, Massachusetts

  • Assist with management of daily activities of firm, from bill payments to post-closing procedures.
  • Organize marketing research reports for listing presentations, and provide suggestions for creative design.
  • Run all social media (Facebook, Instagram), Blog, and website.
  • Manage and attend appointments for Smoke Certificates and/or Certificates of Compliance for Broker.
  • Facilitate the transaction of buying, selling and renting real estate.
  • Create print and digital… Show more
Jun 2017 - Dec 2019

Real Estate Agent

Jersey City, NJ 07302

  • Facilitate the transaction of buying, selling and renting real estate.
  • Assist Broker of Record and Managing Director with management of daily activities, preparing listing paperwork, contracts of sale, buyer agreements.
Oct 2016 - Oct 2017

Executive Assistant To President

Greater Boston Area

  • Implement and manage loyalty program for eight restaurants. Report weekly statistics to C-Level Executives.
  • Review, revise, and edit menus on Kirby platform and before print in addition to other significant documents
  • Spearheaded revamping of social media for restaurants and oversee all social media
  • Attend Architect and Branding meetings; take minutes in order to discuss and deliberate further with President. Recommend ideas for branding and design, while providing resourceful… Show more
  • Attend Architect and Branding meetings; take minutes in order to discuss and deliberate further with President. Recommend ideas for branding and design, while providing resourceful and artistic support.
  • Place orders, manage and work with contractors to ensure timely service and delivery of items/furniture.
Mar 2015 - Sep 2016

Online Sales

Madison Ave Of Melrose

Melrose, MA

  • Implement and manage online sales for high-end consignment store via eBay and Tradesey.
  • Photograph items and edit photos for posting.
  • Research retail price and resale average for items, and negotiate with buyers.
  • Package and ship items.
Oct 2014 - Aug 2016
Team & coworkers

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1 education record

Andrea Radcliff education

FAQ

Frequently asked questions about Andrea Radcliff

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What company does Andrea Radcliff work for?

Andrea Radcliff works for Technium, Inc..

What is Andrea Radcliff's role at Technium, Inc.?

Andrea Radcliff is listed as Client Experience | Security Focused at Technium, Inc..

Where is Andrea Radcliff based?

Andrea Radcliff is based in Leavenworth, Indiana, United States while working with Technium, Inc..

What companies has Andrea Radcliff worked for?

Andrea Radcliff has worked for Technium, Inc., Furnished Quarters, Ag Luxury Boston, Nest Seekers International, and Tavern In The Square Management Company, Llc.

Who are Andrea Radcliff's colleagues at Technium, Inc.?

Andrea Radcliff's colleagues at Technium, Inc. include Teodoro Salgado, Dianna Hoyt, Silas Gemal, Levi Lopes, and Bryan Recinos- Guerra.

How can I contact Andrea Radcliff?

You can use AeroLeads to view verified contact signals for Andrea Radcliff at Technium, Inc., including work email, phone, and LinkedIn data when available.

What schools did Andrea Radcliff attend?

Andrea Radcliff holds Bachelor Of Science (B.S.), Psychology from University Of Massachusetts Boston.

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