Radek Moravec Email & Phone Number

Prague, Prague, Czechia

Prague, The Capital, Czech Republic

Project ManagementNew CRM ImplementationBilling System ImplementationDefinition and Implementation of New Ways of Working - Agile Transformation

Prague, Czechia

Enthusiastic Agile and Waterfall project management expert.

Company Mawerick s.r.o. was founded in 29.11.2007 and has seat address placed in Rovinka, Slovakia. The company is also operating in the Czech Republic through its partner Mawerick BPM, s.r.o., that was founded in 28.04.2008Mawerick.s.r.o and Mawerick BPM, s.r.o. are young, bold and open companies operating in Slovak, Czech and Serbian market within.

Prague, The Capital, Czech Republic

Prague, The Capital, Czech Republic

• Project Scope:Implementation of new CRM (SAP) - focusing on SFA/ Pipeline Management processesResponsibilities:
• Overall project management on customer side (management of IT, business and vendor´s resources)
• Management of end to end project phases: - Coordination of High & Low level Design - Coordination of Development Phase
• Management of project documentation
• Reporting to steering committee and the company management
• Management of Financial Budget

• Project Scope:
• Complex Business Pre-implementation Analysis of CRM processes related to Mobile & FIX Domain
• Output- Dynamic model of Business Processes & Use CasesResponsibilities:
• Overall management of final delivery (set of documents from Success Story definition to Use Case model)
• Methodology preparation
• Workshops preparation and facilitation

• Project Scope:
• Implementation of new CRM (Siebel) and Integration platform (TIBCO)
• Implementation of Customer Care, Sales a Logistic processesResponsibilities:
• Overall project management on customer side (management of IT, business and vendor´s resources) - 30 people in the internal project team
• Management of end to end project phases:o Preparation of tender documentationo Coordination of tender processo Coordination of High & Low level Designo Coordination of Development Phaseo Coordination of Testing Phaseo.
• Management of project documentation

• Project Scope:
• Audit of Sales and Customer Care Processes.Responsibilities:Preparation of SW solution optimalization (ERP/CRM/Billing applications)
• Preparation of business requirements document related to Customer Care and Sales processes
• Communication with system vendors
• Management of structured workshops

• Project Scope:
• Development and Launch Preparation of new product.Responsibilities:
• Complex project management
• Coordination of collection of Business Requirements
• Management of the client team - 27 people (IT + Business)
• Management of Product Implementation (CRM/Billing)

• Project Scope:
• Set up of basic Customer Care and Sales processesResponsibilities:
• Preparation of design of customer care and sales processes
• Management of structured workshops
• Creation of documentation for the system integrators/vendors
• Coordination of activities between customer and SW vendors

• Responsibilities:Management of following departments:
• System Development Department – development of front end applications for sales channels and customer care
• Reporting and Analyses Department – design of reports for management decisions and salesmen support
• Department of operating process – description of end to end processes which serve as operating instructions
• Leadership of stable team made of 16 analysts in the above fields
• Responsibility for conception and functioning of supporting departments

• Responsibilities:Management of following department:
• System Development Department – development of front end applications for Sales channels and Customer Care
• Leadership of a stable team of 9 analysts focusing on development of front end application (supporting the company’s sales channels) and also of other project teams throughout the whole company
• Responsibility for development conception of front end systems, creation of analyses, documentation, tests, etc.
• Cooperation with internal IT department and with external suppliers (SIEBEL, SAP, UNICORN, ET NETERA, ACCENTURE, etc.)Project management:Permanent project activities in the field of sales, stock, commission and other.

Ing., Economics & Management

Ing., Managemant