Raeanne Hansen Email & Phone Number

I run an online athleisure wear boutique and help others who have a desire to wear and share our amazing products.

Port Saint Lucie, Florida

• Responsible for managing the Patient Access and Engagement Outsourcing business, including financial outcomes customer satisfaction and employee engagement. • Ensure that all appropriate resources are available and utilized to maximize overall business management services and corporate profitability. • Responsible for initial program development and implementation, as well as ongoing operations once implemented, including but not limited to effectiveness and output and making procedural changes that drive productivity and profitability where warranted. • Utilize knowledge of the operations to maximize performance relative to client relationships, client satisfaction, desired survey results and client and company financial performance indicators. • Responsible for leading, managing and developing other employees, including people managers.

Port St. Lucie, Florida

• Responsible for all aspects of hiring and training of personnel for 5 local dental offices with specific focus on doctor recruiting, staff training and development, marketing, metric reporting and revenue.• Instrumental in creation and implementation of local call center including room design, staffing and training, and office conversion.• Developed marketing plan to increase patient base and retention.• Contributed to development of Office Coordinators by shifting focus to production and revenue, patient experience, staff engagement, and metric reporting.• Partnered with Doctors and the office teams to optimize the oral clinical care delivered to patients, achieve company goals, and improve patient experience.

Port St. Lucie, Fl

Single office leader responsible for all aspects of the practice with specific focus on patient experience, metric reporting, collections and accounts receivable, staffing, insurance verifications and doctor development. Grew office from $100K monthly to $200K monthly average production while maintaining 92% patient satisfaction or better.

Se Florida

• Multi Clinic leader with particular focus on production, patient experience, staff engagement, doctor development and metric reporting. • Taught the tools of Energy Vampires (The Energy Bus by Jon Gordon) to build productive and positive office culture. • Key member of the Operations Strategies and Development team engaging in process and system improvement, clinic best practices and streamlining of job duties. • Generated expanded relationships with all parties coming in contact with practices including staff, doctors, patients, vendors, recruits, neighbors, and other third parties.• Significant contributor to the growth and development of several Managing Clinical Directors and Associate Dentists leading to practice ownership and location expansion.• Routinely obtained and used factual performance data to create benchmarks leading to coaching opportunities and improved staff performance.• Promoted from Operations Manager in Jensen Beach after opening and building practice to the top producing office in the SE Florida Region in less than 6 months.

Jupiter, Fl

Responsible for the implementation of various year-round recruitment strategies used to reach the council’s goals and objectives. Responsible for the year-round introduction of Girl Scouting, volunteer opportunities and girl opportunities for initial engagement of any interested person for all Pathways. Act as the primary liaison for incoming adults to ensure engagement; including paid membership, efficient processing, screening, assessment, referral, development and placement. Act as the primary liaison for girls to ensure engagement; including paid membership and placement in one or more Pathways. Responsible for collaborative with other members of the council staff and area volunteers to promote and market the Girl Scout Leadership Experience. Research, implement and evaluate effective recruitment plans to meet the on-going needs of all council volunteer committees, task forces, and positions; thus filling the positions. Management of area volunteers with special focus on volunteers in roles responsible for recruitment, placing girls in pathways and placing newly engaged adults in positions.

Port St Lucie, Fl

Write, edit, and maintain various user guides and training materials. Create graphics, flowcharts and spreadsheets to illuminate documents. Create Adobe Acrobat PDF files and documents (via Adobe Framemaker or FS Pro). Perform peer review edits of team member’s work. Work with Subject Matter Experts to obtain information to include in the documentation. Maintain documentation tasks and project management tools in the Microsoft Access database. Expand knowledge of technical writing and graphics techniques through reading, schooling, and internet research.Trainer – Build, develop and administer new hire training for all new sales associates and managers. Develop and administer compelling presentations and programs to enhance the skills of newly hired and existing staff and management. Responsible for developing and maintaining standards, meeting prescribed timelines, developing and meeting budgetary objectives, continuous improvement of department operations, developing strategic plans to meet company goals and managing assigned staff. Teach the sales team sales processes and procedures, information about the products and how to handle common questions and objections.

West Palm Beach, Florida Area

Communicated with potential homebuyers and real estate agents in regard to mortgage rates, home loan, and business loan programs. Attended training and educational seminars to keep abreast of lending guidelines and laws. Created, implemented and administered 4, 6 and 8 hour first-time homebuyer and grant recipient education classes. Also assisted in creation and completion of a first-time homebuyer classroom handbook.

Melbourne, Florida Area

Responsible for marketing gift and home décor products in a territory spanning from Stuart to Ormond Beach. Developed and maintained business relationships with store owners, managers, and buyers. Completed physical inventory in-store, and assisted clients with sell-thru and merchandising. Responsibilities included servicing existing accounts, opening new accounts through cold calling, and re-establishing dormant accounts.

Worked directly with mortgage brokers, homebuyers, and real estate professionals to structure and finance home loans. Designed, and implemented homebuyer and broker classroom training sessions for the Treasure Coast and surrounding areas. Responsibilities also included making cold calls, as well as weekly and monthly visits to mortgage and real estate offices. Awards – Percent Increase Over Plan 2007 vs. 2006, Chairman’s Award 2006, and Outstanding Support 2005

Responsible for sell-in and sell-through of specialty skin care, cosmetics, and spa related products. Territory included dermatologists, plastic surgeons, salons, and day spas from Vero Beach to Key West. Responsible for demonstration and presentation of product line, attending tradeshows, doctor seminars, and regional educational seminars, and merchandising. Created and administered quarterly product classroom training sessions for clients as well as “as needed” sales sessions for sales staff.

Jacksonville, Florida Area

Territory included all major retailers in North Central Florida, South to Central Georgia, Dothan Alabama, and Hilton Head and Waterboro South Carolina. Prepared the monthly orders for the Southern Division Belk stores. Responsibilities included merchandising and negotiation of space and location, hiring, training, and supervising Retail Selling Coordinators and Freelance Sales Models, as well as planning, coordinating, and executing special events. Conducted in-store training seminars and assisted with Regional trainings. Account Coordinator July 1995-November 1999 Counter Manager February 1995-July 1995

Bachelor Of Arts, Communications

Associate Of Arts (A.A.), Accounting