Raeann Peterson Email & Phone Number

Midvale, Utah, United States

Assist the branch manager with all duties, including maintaining sales goals, compliance goals, and operations management. Act as backup for all duties.

Preformed all branch certifications, processed NSF-ODs, chargebacks, and overdrawn accounts. Managed operations and all tellers. Acted as the first-line manager for hiring, firing, and all disciplinary duties, as well as coaching and team development. Ensured compliance with all federal regulations. Travelled for regional and bank-wide trainings. Worked closely with the branch manager to make sure sales goals were met or exceeded. Also functioned as the branch security officer, which included organizing and hosting quarterly security meetings.

Supervised the teller line and oversaw all operation functions for the branch. Preformed regular audits of the tellers' work and maintained federal compliance requirements. Functioned as support for the loan officers by preparing construction loan draws and all necessary paperwork.

Helped grow the bank's customer base by opening new accounts and maintaining a positive customer experience. Functioned as backup for the teller line as needed.

Helped customers with all banking transactions in the lobby and through the drive-up. Maintained cash drawers with minimal to no outages. Balances the branch's daily cash tickets and researched other teller's cash outages.