Raegen Ramsdell Email & Phone Number

Kansas City, Mo, Us

Glendale, Arizona, United States

- Promoted high customer satisfaction using strong relationship-building skills, consistent follow-up, and prompt issue resolution.- Helped customers navigate choices between services with support for terms, pricing, and availability.- Worked with the marketing and public relations teams to prepare budgets, set deadlines, create concepts, and identify the objectives of events like Our Hearts are Local Day and Woof Wednesdays.- Created and developed property events ranging from national celebrations to holidays and give-back events. - Developed relationships with customers and the community to establish long-term business growth.- Increased profitability through effective sales strategy and business planning.

Chandler, Arizona, United States

- Developed the events department across several restaurants by creating individual catering menus and event brochures.- Coordinated the details of events such as weddings, birthdays, business meetings, anniversaries, etc.- Ensured impressive and excellent customer service and quality delivery of event satisfaction using strong relationship-building skills, consistent follow-up, and prompt issue resolution.- Helped customers navigate choices between services with support for terms, pricing, and availability.- Knowledge of KPIs and marketing techniques.- Developed the POS system (Toast) to contain catering information for the staff to utilize properly.- Trained team members on the proper procedures for an event while keeping training and development consistent between the restaurants.- Created banquet event orders based on information gathered from the customer to create a satisfactory event.

Overland Park. Ks

- Promoted high customer satisfaction using strong relationship-building skills, consistent follow-up, and prompt issue resolution.- Helped customers navigate choices between services with support for terms, pricing, and availability.- Worked with the marketing and public relations teams to prepare budgets, set deadlines, create concepts, and identify the objectives of events like Our Hearts are Local Day and Woof Wednesdays.- Created and developed property events ranging from national celebrations to holidays then created a monthly Woof Wednesday give-back event sponsoring local shelters.- Developed relationships with customers and the community to establish long-term business growth.- Achieved over 100% of quarterly sales goals. - Exceeded sales quotas and increased profitability through effective sales strategy and business planning.

Lawrence, Kansas, United States

- Managed the daily operations of the store from opening and closing the store, booking grooming appointments, receiving shipments, and maintaining the POS system.- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.- Helped customers locate products and checked store systems for merchandise at other sites.- Greeted pet owners, reviewed available services, and determined the special needs of animals under care.- Contributed to client retention by consistently providing outstanding customer service to clients and pets.- Helped as a dog bather by washing, blow drying, giving nail trims, and light trimming dogs of varying breeds and sizes. - Interned in Marketing of the Earthwise Pet Monthly Newsletter, email blasts, and social media.

Lawrence, Kansas, United States

- Operated a point-of-sales system and securely handled cash and credit card payments to drive business profitability.- Produced food and drink products adhering to company quality and quantity standards.- Maintained a clean and presentable cafe by frequently wiping, sanitizing, and replenishing supplies to support workflow efficiency and employee job tasks.- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.- Trained new Cafe Associates on drink preparation, product promotion, garnish preparation, and sanitation protocol.