Rafa Pellicer Email & Phone Number

Valencia, España

Main Purpose of the Job:*Managing the Data Center infrastructure (including monthly Patching using IBM Bigfix Platform).*Server administration and AD on WS2008R2 and WS2012R2 (including Virtualization - Hyper-V and VMware v6.5).*McAfee ePO Regional Admin Focal for EUROPE:• Daily McAfee Security Monitoring via “ePO Dashboards” and “ePO Reports/Alerts.” • Escalating incidents to ePO Global Governance when required.• Perform a regular operational review ensuring actions and remediation had taken (or will take) place.*Maintain the infrastructure under a strict safety environment (Bit9/Parity CarbonBlack Product), monitoring security vulnerabilities McAfee ePolicy Orchestrator ePO v5.3, McAfee Drive Encryption deployment and administration, McAfee USB control and Qualys platform.*Network management and configuration (LAN, WLAN and connection to company WAN). Network alerts using WhatsUp Gold Network Monitoring Software.*Backup, Replica, Restore, Disaster Recovery and FLR Storage systems management (Symantec Backup Exec, Quest VRanger, vDP) and Dell/EMC DataDomains management (DDBoost, DDEncryptation, DDReplication).*VoIP telephony systems management (Cisco PBX and NEC).*Mobile telephony (Android platform and Google GSuite Enterprise Administration) and Softphones (Arkadin and Cisco Webex platform) management.*Business Inteligence & Analitic Tools using SiSense platform.*Deployment of Windows Images using WDS/MDT automatic tools.*Lean Manufacturing - Six Sigma green belt certified.*Support to Users.*Provide and maintain IT equipment.*Software management (including Volume licensing).*Develop and implement new projects related to IT infrastructure.*Dealing with suppliers.*Collaborate with IT departments in other sites of the company across the globe.

Valencia, Comunidad Valenciana, España

• Support Microsoft (windows 7, windows 8, Windows server 2008 R2) and mobile operation systems • Installing PC Server, PC Desktop Maintenance • Project Management concepts and in multi-project environments • Analyzing problems and developing proactive solutions • Strong communication and problem solving skills • Skilled about analytical thinking, planning and organization • Highly motivated and team oriented, adapting to changes immediately

Edinburgh, Reino Unido

Main Purpose of the Job• Provide first line ICT support to CAE offices and outreach projects• Support and maintain workstations in a network and server environment• Diagnose, troubleshoot and repair software and hardware systems - to ensure a prompt and efficient user support service• Increase efficiency of operations through appropriate IT solutions• Develop new and upgraded cost solutions within limited budgets• Recruit and manage a team of ICT specialist volunteers to provide ICT support to staff and volunteers across the CAE offices

Edinburgh, Reino Unido

Assist to migrate from server 2003 to 2008.Ability to analyse data and contribute to evaluation of our activities.Ability to provide technical support for computer hardware and software.Proven ability and knowledge of IT infrastructures used within organisations. (E.g. hardware, databases, operating systems, local area networks etc.)Supporting and training users in day-to-day use of IT systemsMaintaining and developing networks

Operador técnico de resolucióin de incidencias de internet de clientes de ONO.- Diagnóstico y Gestión de Averías en CRM tanto CM como ULL.- Contacto con clientes para la resolución de averías- Carga de Ot´s en CRM relacionadas con cambios de equipo por avería- Gestión y Resolución de Reclamaciones de Clientes- Gestión de Peticiones de Cliente- Configuraciones y S.O de cliente- TCP-IP y protocolos- Configuración de equipos ONO: thomson 710, scientific atlanta 2320, netgear 3100, cisco 3825, BBR's...- Carga de Ot´s de Cambio de Equipo y Modificación de Servicios (cambio de CM, aumento velocidades,aumento de canales de TV, aumento de canales a la carta, cargo de bono a moviles, carga de MOVIL ONO, carga BAM...)- Gestión de averías de BAM, EQUIPOS HUAWEI-

Especialista Universitario En Redes Y Comunicaciones De Ordenadores

Ingenieria Técnica De Telecomunicaciones, Sistemas De Telecomunicaciones