Rafael Da Costa Email & Phone Number

I'm on a journey to make a mark in the world of technology and mining. I hold a Bachelor of Science degree from Murdoch University, with a major in Business Information Systems and a minor in Cyber-forensics. During my time at Murdoch, I was privileged to be among the top 10% of undergraduate students and participated in the MasterClass program. This experience led me to complete a Graduate Certificate in Business Administration, adding more tools to my professional toolkit. Additionally, I have earned a Certificate IV in Work Health & Safety (WHS).In my current role as an AHS Product Engineer with Modular Mining Systems, a subsidiary of Komatsu, I'm actively contributing to the global mining industry's transformation. I'm passionate about optimizing the AHS Supervisory System, implementing cutting-edge solutions, and providing top-notch technical support. I work closely with applications like Komatsu’s FrontRunner, Dispatch, Intellimine, and ProVision, all aimed at enhancing operational effectiveness.Prior to this, during my tenure at Heavy Equipment Workshop (HEWS), I focused on improving parts management processes and increasing operational effectiveness. I led an in-depth analysis of our existing procedures and suggested strategic enhancements.I've also gained valuable experience at Roy Hill and Baker Hughes, where I fine-tuned my skills in optimizing operations, managing data in SAP systems, championing safety in mining, and collaborating with cross-functional teams to improve productivity.With a background in Business Information Systems, a passion for technology, and hands-on experience in the mining industry, I'm excited to continue my journey of contributing to innovative solutions that redefine the mining industry's future.

Listed skills include Information Systems, Strategic Planning, Leadership, Business Intelligence, and 17 others.

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  Product Engineer - Autonomous Systems

  Komatsu Australia

  Apr 2023 - Present - Western Australia, Australia

  I actively contribute to the ongoing transformation of the global mining industry. As part of the Mining Technology Solutions division of Modular Mining Systems, a Komatsu subsidiary, I collaborate in optimizing the AHS Supervisory System, implement advanced solutions, and provide technical support. My work involves direct interaction with applications such as Komatsu’s FrontRunner, Dispatch, Intellimine, and ProVision to enhance operational efficiency.Script Development: Proficient in designing, developing, and implementing BASH and PYTHON scripts that directly interact with Frontrunner, optimizing system performance and functionality.Documentation: Diligently document scripts, solutions, and processes to ensure effective knowledge sharing and effective team collaboration.Technical Support: Providing technical support, troubleshooting, and root cause analysis for the AHS Supervisory System, acting as 1st and 2nd Tier support and using customer ticketing portal, supporting tools, testing and escalation processes based in the AHS Support Centre located in Perth while working on a roster.AHS Supervisory System: Lead in supporting and maintaining the AHS Supervisory System, optimizing resources, reducing costs, and upholding quality standards.Process Improvement: Identify opportunities for enhancements, pinpoint bugs, and contribute to internal training by creating comprehensive reports, manuals, presentations, and process maps.Mining Industry Insight: Utilize a deep understanding of mining operations to offer valuable insights and solutions.Deployment: Collaborate in deployments, participating in system installations and configurations during FIFO assignments at mine sites, contributing to optimal system performance.My role at Modular Mining Systems allows me to combine technical expertise with a deep understanding of mining operations, contributing to innovative solutions that redefine the mining industry's future.