Rafael Centeno Email & Phone Number

Montebello, California

As a seasoned licensed real estate agent with over 20 years of experience, I excel in residential & commercial real estate sales and leasing. Leveraging expertise in marketing, negotiation, and client relations, I consistently deliver successful outcomes and build lasting relationships.• Research market trends and analyze data to inform strategic decision-making processes.• Utilize strong negotiation skills to secure favorable deals for clients in various real estate transactions.• Create compelling property listings that highlight key selling points and attract potential buyers.• Develop and maintain strong client relationships built on trust, communication, and reliability.• Manage contracts effectively to ensure compliance with terms and conditions while protecting client interests.• Facilitate the leasing process for residential and commercial properties, including tenant screening, lease negotiations, and occupancy management.• Conduct property showings, open houses, and virtual tours to attract prospective buyers and tenants.• Coordinate property marketing strategies, including online advertising, social media campaigns, and print materials to maximize exposure.• Provide clients with expert advice on property maintenance and improvements to enhance market value.• Handle property management tasks, such as rent collection, maintenance coordination, and tenant communication, to ensure smooth day-to-day operations.• Conduct regular property inspections to ensure compliance with lease terms and identify any necessary repairs or improvements.• Maintain detailed records of property transactions, client interactions, and financial documents to ensure accuracy and compliance with industry standards.• Advise clients on real estate investment opportunities, helping them make informed decisions to achieve their financial goals.• Stay updated on local real estate laws, regulations, and market conditions to provide accurate and current information to clients.

Southern California, Usa

Oversaw a portfolio of two commercial retail shopping centers (150 units) and fifteen residential income properties (65 units).• Oversaw a portfolio of commercial retail shopping centers (150 units) and residential income properties (65 units).• Established annual budgets with the property owner and conducted monthly reviews of variance reports to ensure financial goals were met.• Conducted property inspections, maintenance oversight, and vacancy management.• Liaised with owners, tenants, and vendors via various communication channels.• Implemented cost-effective maintenance strategies and contracts for services.• Demonstrated expertise in market rent evaluation and competitive pricing.• Supervised a team of on-site managers, maintenance staff, and administrative personnel to ensure smooth operations and tenant satisfaction.• Developed and executed marketing strategies to attract new tenants and retain existing ones, maintaining high occupancy rates.• Ensured compliance with local, state, and federal regulations, including fair housing laws and safety standards.• Negotiated lease agreements and renewals, maximizing rental income while maintaining positive tenant relationships.• Resolved tenant complaints and disputes efficiently, fostering a harmonious living and working environment.• Coordinated capital improvement projects, from planning and budgeting to execution and completion, enhancing property value and appeal.• Utilized Yardi Genesis for efficient property administration and record-keeping.• Prepared detailed monthly, quarterly, and annual financial reports for the property owner, providing insights and recommendations for property performance improvement.• Monitored market trends and conducted competitor analysis to stay competitive in the real estate market.• Managed CAM (Common Area Maintenance) reconciliation and administered triple net (NNN) lease agreements to ensure accurate billing and expense recovery.

Montebello & Temple City

• Spent the first three years gaining expertise in residential real estate, learning the market, and building a foundation in sales and leasing.• Began managing commercial retail properties in 2006 while continuing to primarily focus on residential sales and leasing.• Successfully executed tailored marketing strategies to promote properties and attract quality buyers and tenants.• Facilitated lease agreements for residential income properties and managed leasing for commercial retail units.• Utilized advanced real estate tools to streamline transactions and enhance client communication.• Developed strong networks within the real estate community to drive business growth and expand referral opportunities.• Demonstrated strong negotiation skills to achieve favorable terms and successful outcomes for clients.• Worked extensively with Affordable Housing, Low Income Housing Tax Credit (LIHTC) properties, and Section 8 housing programs.• Assisted clients with navigating the complexities of affordable housing and ensured compliance with relevant regulations.• Conducted market research to provide clients with up-to-date information on property values, market trends, and investment opportunities.• Provided comprehensive property management services, including tenant screening, lease administration, and maintenance coordination.• Cultivated long-term relationships with clients by delivering exceptional service and maintaining high levels of professionalism.• Coordinated with property owners to develop and implement effective management strategies to maximize property value and return on investment.

Montebello

• Provided leadership and coaching to recruiters in community outreach of homeless and disenfranchised veterans.• Aligned veterans' skill sets with employers' requirements to achieve gainful employment.• Directly supervised a team of 25 personnel, including recruiters, an administrative assistant, veteran intake personnel, and data entry staff.• Conducted presentations utilizing Microsoft PowerPoint, Publisher, Excel, and Word to inform other recruiting agencies about the job market, the status of the American G.I. Forum, the Workforce Investment Act, and veterans' needs.• Coordinated with local employers and organizations to create employment opportunities for veterans.• Developed and implemented training programs to enhance the skills and employability of veterans.• Managed administrative tasks, including budget oversight, report preparation, and data analysis to support program objectives.• Ensured compliance with federal and state regulations related to veteran employment programs.

Los Angeles

• Managed daily operations of Facilities Management, Food Service, and Housekeeping departments.• Ensured profitability for the hospital while maintaining the highest standards in electrical, plumbing, HVAC, equipment quality, food service, and overall cleanliness of the facility.• Adhered to budgets for Facilities Management, Food Service, and Housekeeping, achieving a surplus in one year and consistently maintaining a positive financial standing without any deficits.• Supervised up to 45 engineers, maintenance, and painting personnel in Facilities Management.• Oversaw up to 60 cooks, servers, porters, and back-of-the-house personnel in the Food Service department.• Supervised 80 personnel in the Housekeeping department, including housekeepers, floor maintenance crew, groundskeepers, and common area cleaning crews.• Developed and implemented efficient operational procedures to enhance productivity and service quality across all departments.• Conducted regular training sessions to ensure staff compliance with safety regulations and hospital policies.• Coordinated with vendors and contractors to secure cost-effective services and supplies.Led initiatives to improve patient and staff satisfaction through enhanced facility conditions and service standards.• Conducted performance evaluations and provided feedback to foster professional development among staff.• Implemented innovative solutions to streamline operations and reduce costs without compromising quality.

Los Angeles, California, United States

• Provided support and updated information to the Director of the Department of Health Services (DHS). • Administratively assisted and collaborated with department heads pertaining to the daily function of DHS. • Provided daily communication, via email, to various county facilities in order to disseminate the director’s instructions, guidelines, and directives. • Maintained department budgetary files while briefing support staff on potential issues.

U.S.S. Missouri

• Served onboard the U.S.S. Missouri during Operation Earnest Will, Desert Shield, and Desert Storm. • Evaluated and prioritized division jobs daily. • Maintained and managed shipboard inventory to distribute and replenish supplies as required and needed.• Supervision of junior sailors to ensure adherence to quality standards, deadlines and proper procedures while correcting errors or problems.• Conducted firefighting operations during general quarters. • Trained and supervised subordinate supply personnel.

Bachelor Of Science, Business

Associate'S Degree, Liberal Arts And Sciences/Liberal Studies