Rafael Centeno Email & Phone Number

Miami, Florida, United States

Doral, Florida, United States

- Listened to and maintained efficient communication with customers and vendors to resolve disputes and claims.- Worked with customers to report and document part defects to fulfill manufacturer warranties.- Increased positive customer feedback by introducing new time-effective and cost-effective standard procedures to address common issues customers may face.- Heading development of store website by researching and identifying solutions and alternatives to long standing problems limiting store growth.

Miami, Florida, United States

- Assisted students in learning CAD through SolidWorks by guiding them through part drafting, assembling, drawing, and drawing templates to increase grade averages.- Tutored students on C++ programming by covering such topics as mathematical operations, functions, classes, pointers, arrays, visual elements, and MFC applications.

Miami, Fl

- Taught and assisted students in understanding engineering course material while guiding them to develop a more structured approach to problem solving in preparation for exams.- Communicated with multiple students on different class subjects, often in groups of up to 5 or 6 students at a time.