Career of more than 14 years in the commercial area and marketing of products and services, with solid experience in the development and implementation of commercial strategies, planning of results, preparation of management reports, dashboards and management of KPIs to support data-driven decision-making, in addition to strong analytical capacity for mapping opportunities, trends and improvement actions.Skills as a key account manager, performing portfolio management, prospecting and negotiations, in addition to establishing and maintaining a good relationship with clients by understanding their needs and presenting customized solutions.Responsible for increasing the participation of the Specialty Chemicals segment in the Mercosur region by 460% in 4 years and structuring/implementing a proprietary CRM in Access, facilitating the management of the customer portfolio of the sales teamI'm an amateur marathon runner, looking for the Boston index, passionate about the world of running and the lessons learned from the sport, such as resilience, focus, discipline, consistency and creativity to solve problems and generate results in high performance. I also have a great interest in the financial market (especially variable income), and I always seek to develop solutions that help generate value.Studying ESG (Environmental, Social, and Governance) and Diversity and Inclusion topics with the aim of addressing business challenges using Data Analysis techniques to contribute to the formation of strategic teams, impact people, promote diversity, and reduce operational costs across the industry customizing the operational sustainability.Gaduated in Chemical Engineering, I speak fluent English and Spanish. Specialist in ion exchange resins for the treatment of liquid solutions such as water, effluents and specialized chemicals as Lithium, Biodiesel, Chlorine-Soda, Mining and Chemical Catalysis.I am an empathetic person, with excellent interpersonal communication and great teamwork. Analytical thinking, focused on achieving goals. Proactive and self-taught, always looking for continuous evolution.PwD (hear impaired) - CID H90.8Contact: rafael_fortes@ymail.com