• Investigating security alerts and providing incident response for 1st tier security incidents.• Performing initial assessment and triage, escalating to the appropriate person/team as required.• Collaborating with the IT Service Desk on security incident response.• Assisting in generating reports for both technical and non-technical staff.• Maintaining an information security risk register and assisting with internal/external audits.• Advising and guiding on spam, malicious emails, and related security issues.• Troubleshooting Microsoft applications (Office 365, Outlook, Teams) and managing technical issues in fast-paced environments.• Using Splunk for Security Information and Event Management (SIEM) and log analysis.• Understanding of Windows operating systems, Active Directory, and network protocols (IDS/IPS).• Assessing vulnerabilities, reporting on security issues, and enhancing security posture.• Performing real-time alert analysis, responding to incidents, and delivering tailored security solutions for diverse environments.

• Monitoring and analysing security alerts using SIEM tools to identify and neutralise threats in real-time, ensuring the integrity of organisational systems.• Executing incident response procedures effectively, maintaining detailed documentation to ensure compliance with industry regulations and best practices.• Collaborating with cross-functional teams, including IT, compliance, and operations, to enhance security measures and improve incident detection capabilities.• Assisting with security reporting and audits, providing insights to stakeholders, and contributing to the ongoing development of security policies and procedures.• Maintaining the information security risk register, identifying potential vulnerabilities, and recommending appropriate mitigation strategies.

• Leading and mentoring students of all ages in Jiu Jitsu techniques, fostering the development of mental health and well-being through supportive coaching practices and community-building activities, and promoting skill development and competition readiness.• Designing and implementing training programmes tailored to individual skill levels and goals.• Conducting regular classes and private sessions, ensuring a supportive and safe training environment.• Evaluating student progress and providing constructive feedback to foster improvement.• Organising and coordinating competitions and events, enhancing team performance.• Collaborating with other coaches and staff to enhance training strategies and optimise student outcomes.• Providing excellent customer service to students and parents, addressing inquiries and concerns effectively.• Cultivating a positive culture of respect, discipline, and integrity within the dojo, fostering an inclusive and supportive training environment for all students.• Maintaining up-to-date knowledge of Jiu Jitsu techniques and coaching methodologies to deliver high-quality instruction.

• Leading the Campaigns & Offers team in the strategic planning and execution of direct marketing campaigns across SMS, email marketing, and call centre initiatives, driving customer engagement and conversion rates.• Developing the Estacio Portal Main Menu using Design Thinking tools to enhance user experience, ensuring seamless navigation and accessibility for users.• Managing the Estacio Split Payment Project as PMO, collaborating with Finance and Marketing departments to introduce innovative payment solutions, enhancing client satisfaction and service flexibility.• Overseeing product management for on-campus graduation, the company’s flagship offering, by analysing market trends and implementing strategies to optimise enrolment and retention rates.• Supervising outsourced staff to maintain high service quality standards, providing training and support to ensure alignment with company objectives.• Preparing comprehensive management reports that analyse key performance indicators and provide actionable insights to senior leadership for informed decision-making.• Defining business rules and operational flows for marketing initiatives, streamlining processes to enhance efficiency and improve the customer journey.• Creating engaging newsletters and marketing briefs for internal and external stakeholders, ensuring clear communication of updates and initiatives to drive engagement and brand loyalty.

• Supporting supply chain control for the platforms and support boats of DOF Brazil and Nonskin by managing procurement, acquisitions, sales, and imports, ensuring timely delivery of essential materials and services.• Assisting with production processes and equipment verification, while facilitating clear communication between foreign and Brazilian collaborators to enhance operational efficiency and project execution.• Collaborating with Project Engineering teams to identify challenges and develop innovative solutions, ensuring projects are completed on time and within budget.• Overseeing the acquisition and installation of atomic absorption spectrometer equipment, significantly enhancing laboratory analytical capabilities and improving quality control processes.• Facilitating the upgrade of the factory’s purified water system by coordinating with foreign engineers and technicians, ensuring compliance with industry standards and operational efficiency.• Implementing a filtration system for Xanthan Gum in the manufacturing tank, conducting feasibility studies, planning, procurement, and execution to optimise production processes and reduce downtime.• Participating in the strategic expansion project for the production area, contributing to enhanced operational capacity and productivity through effective project planning and execution.• Coordinating daily project team meetings to align objectives, track progress, and address challenges, fostering a collaborative team environment focused on achieving project milestones.

• Leading cross-functional project teams to successfully deliver engineering solutions that align with GSK’s quality and regulatory standards.• Managing the execution of capital projects, ensuring adherence to budget, timeline, and scope while optimising resource allocation and minimising risks.• Conducting feasibility studies and risk assessments for new projects, identifying potential challenges and developing mitigation strategies to ensure successful implementation.• Coordinating with stakeholders, including regulatory bodies and internal departments, to ensure compliance with industry standards and best practices throughout the project lifecycle.• Implementing continuous improvement initiatives using Lean and Six Sigma methodologies to enhance operational efficiency and reduce production costs.• Overseeing the installation and commissioning of new equipment and systems, ensuring integration with existing processes while maintaining safety and quality standards.• Facilitating training and development programs for project team members and stakeholders to enhance skills and knowledge related to engineering best practices and safety protocols.• Preparing comprehensive project documentation, including reports, schedules, and budgets, to communicate progress and outcomes to senior management and stakeholders.