Rafael Pacheco

Rafael Pacheco Email and Phone Number

IT Technical Lead at Pizza Properties @ Peter Piper Pizza
phoenix, arizona, united states
Rafael Pacheco's Location
El Paso, Texas, United States, United States
Rafael Pacheco's Contact Details

Rafael Pacheco work email

Rafael Pacheco personal email

n/a

Rafael Pacheco phone numbers

About Rafael Pacheco

Self Motivated, ambitious, self driven individual. I love Technology and new challenges. I strongly believe that theres always a better way of doing things and improving them.

Rafael Pacheco's Current Company Details
Peter Piper Pizza

Peter Piper Pizza

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IT Technical Lead at Pizza Properties
phoenix, arizona, united states
Website:
peterpiperpizza.com
Employees:
664
Rafael Pacheco Work Experience Details
  • Peter Piper Pizza
    It Technical Lead
    Peter Piper Pizza Nov 2018 - Present
    El Paso, Texas Area
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  • Peter Piper Pizza
    Is/Pos Technician
    Peter Piper Pizza Dec 2013 - Nov 2018
    El Paso, Texas Area
    Manage/service Severs, Network, VMWARE, POS Sys, Exchange, AD, Security, Network, Cameras, SQL Database, Desktops, Printers, Phones, Imaging, and Applications for all Peter Piper and Burger King Stores.
    View
  • Varay Systems
    Support Tech Ii
    Varay Systems Oct 2011 - Nov 2013
    El Paso, Texas Area
    Perform onsite analysis, diagnosis, and resolution of complex desktop/server/surveillance problems for end•users, recommend and implement corrective solutions, including off-site repair for remote users ,Install, configure, test, maintain, monitor, and troubleshoot end•user workstations/servers hardware and software in order to deliver required desktop/server service levels.Collaborate with LAN technicians/network administrators to ensure efficient operation of thecompany's desktop/server computing environment.Ensure that physical desktop/server connections (i.e. RJ•45 Ethernet jacks, RJ-11 telephone modem jacks, connectors between PCs and servers, etc.) are in proper working order.
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  • University Medical Center El Paso
    Helpdesk Spec
    University Medical Center El Paso Mar 2010 - Oct 2011
    • 1st level support• Troubleshoot issues over the phone dealing with computers, server, phones, cells, printers, network, security, and information about UMC.• Asses appropriate group for further troubleshooting, prioritize, and ensure all issues are resolve accordance to SLA Standards. • Reports• Improvement of overall processes of IT department and communications.
  • Ciber
    Digital Training Facility Manager
    Ciber Dec 2009 - Mar 2010
    El Paso, Texas Area
    • Manage High Tech Digital Training Facilities (DTF)• Ensure the DTF’s secure networks, computer/video equipment, ancillary hardware/software are all available and operational.• Provide maintenance and backup data on servers• Maintain Inventory control and security for all hardware and software• Conduct Preventive maintenance on all DTF sites(network, workstation, printers, wiring etc)• Coordinate daily schedules, registration for courses, software installation, and assist users• Security: Control User Accounts and Access to Systems, Programs, and Resources.• Supplies, software, hardware, inventory, audits, and orders to maintain DTF• Install hardware, software, peripherals,
  • Fort Bliss
    Ciber Fort Bliss
    Fort Bliss Nov 2009 - Mar 2010
    • Manage High Tech Digital Training Facilities (DTF)• Ensure the DTF’s secure networks, computer/video equipment, ancillary hardware/software are all available and operational.• Provide maintenance and backup data on servers• Maintain Inventory control and security for all hardware and software• Conduct Preventive maintenance on all DTF sites(network, workstation, printers, wiring etc)• Coordinate daily schedules, registration for courses, software installation, and assist users• Security: Control User Accounts and Access to Systems, Programs, and Resources.• Supplies, software, hardware, inventory, audits, and orders to maintain DTF• Install hardware, software, peripherals,
  • Lauterbach Technology Group
    Support Engineer
    Lauterbach Technology Group Mar 2007 - Oct 2009
    El Paso, Texas Area
    • Managed Network, Security, Server, Desktop, Email, and Peripherals • Performed processor/server maintenance functions.• Responsible for backups restores and manipulation of corporate data on servers.• Provided first and second-level Help Desk support within a managed service environment for desktops, laptops, servers, networks, and software support.• Performed analysis on network hardware and software to resolve complex technological problems.• Maintain, troubleshoot, Hardware, Software, and Network infrastructure• Maintain and Manage Data/Software/Hardware Security and Virus Protection at all levels• Maintain and troubleshoot communication systems, • Develop training for staff and train staff on various software, procedures, and equipment.• Customer and Technical customer support• PDA and Smart phone support, troubleshoot, Blackberry server enterprise maintenance and support• Software support, troubleshoot, scripting, programming, AD, Office Programs, Notes, Tax Software• Image Process for workstations• Control User Accounts and Access to Systems, Programs, and Resources.• AD, Scripting, Group Policy, Programming, Software Interface Analysis, Analysis of software and Hardware• Inventory, audits, IT equipment orders and specs, and proper disposal of equipment.• Software, hardware, and peripherals Security Analysis
  • The University Of Texas At El Paso
    Wk Support Tech Mccomp/Pc Sp/ System Processing
    The University Of Texas At El Paso Jan 2004 - Mar 2007
    El Paso, Texas Area
    • Performed operating system updates, upgrades, and preventive maintenance for desktops, laptops, printers, peripherals, and servers.• Maintain and troubleshoot hardware, software, and communication systems• Maintain, troubleshoot, Network infrastructure • Provided first and second-level support for the Help Desk Support center.• Application (software) support, troubleshoot, programming, scripting, AD, Office Programs• Maintain Workstation Support Servers, Security, Software and hardware inventory• Customer and Technical customer support• Image Process for workstations, Order of computers, and future projection of pc replacements• Control User Accounts and Access to Systems, Programs, and Resources.• Managed IT Groups for perspective buildings and projects.
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Rafael Pacheco Skills

Servers Microsoft Exchange Networking Operating Systems Information Technology Technical Support Computer Hardware Software Development Hardware Troubleshooting Security Software Installation Programming Security+ A+ Certified Mcitp Mcsa Pos Help Desk Support Laptops Computer Security System Deployment Vmware Management Microsoft Certified Professional Mcdst Mcp Microsoft Sql Server Blackberry Enterprise Server Group Policy Printers Access Windows Server Windows 7 Antivirus Dhcp Active Directory System Administration Enterprise Software Dns Citrix Lotus Notes Vpn Iis Tcp/ip Databases Lan Wan Firewalls Virtualization Workstations

Rafael Pacheco Education Details

Frequently Asked Questions about Rafael Pacheco

What company does Rafael Pacheco work for?

Rafael Pacheco works for Peter Piper Pizza

What is Rafael Pacheco's role at the current company?

Rafael Pacheco's current role is IT Technical Lead at Pizza Properties.

What is Rafael Pacheco's email address?

Rafael Pacheco's email address is rp****@****zza.com

What is Rafael Pacheco's direct phone number?

Rafael Pacheco's direct phone number is +191554*****

What schools did Rafael Pacheco attend?

Rafael Pacheco attended The University Of Texas At El Paso.

What skills is Rafael Pacheco known for?

Rafael Pacheco has skills like Servers, Microsoft Exchange, Networking, Operating Systems, Information Technology, Technical Support, Computer Hardware, Software Development, Hardware, Troubleshooting, Security, Software Installation.

Who are Rafael Pacheco's colleagues?

Rafael Pacheco's colleagues are Kydaysha Turner, Carolina Vázquez Rojas, James Kamala, Bianca Escobedo, Odalys Reyna, Iven Miller, Phony Name.

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