Participation as an SAP Basis Expert Consultant in the ERP conversion project for the Bradesco Group's Insurance Division, conducted in collaboration with the SAP team. This project involve the migration of a complex SAP environment, showcasing advanced technical expertise and seamless coordination with key stakeholders.

My main qualifications and functions as SAP Consultant Specialist:Strategic Leadership: Expertise in developing and executing innovative strategies to drive business growth and transformation. Proven ability to lead and motivate teams, creating a high-performance environment and achieving ambitious goals.Business Vision: Ability to identify and seize market opportunities, with solid experience in negotiating and closing strategic contracts and long-lasting partnerships. Competence in developing solutions that are aligned with the needs of the market and the company.Project Management: In-depth knowledge of SAP project management, ensuring deliveries within established deadlines and budgets. Ability to optimize processes and guarantee the highest quality in deliveries.Customer Relations: Excellence in building and maintaining strong and lasting relationships with customers and stakeholders. Focus on understanding and anticipating needs to ensure maximum satisfaction and loyalty.Innovation and Continuous Improvement: Proactive in promoting and adopting new technologies and best practices to maintain competitiveness. Ability to identify opportunities for innovation and implement significant operational improvements.Communication and Negotiation: Excellent communication skills to engage and align executives, clients and teams. Expertise in negotiating contracts and solutions that meet the interests of both the company and clients.Risk Management and Compliance: Ability to identify, mitigate and manage risks associated with projects and operations. Committed to regulatory compliance and SAP industry best practices.Talent Development and Management: Experience in recruiting, developing and retaining talent, promoting a culture of high performance and engagement. Focus on continuous team development to sustain an environment of excellence.

As a Head of SAP Consulting, I was responsible for leading and executing strategies for SAP consulting services. My key responsibilities included:Strategic Oversight: Developed and implemented strategies for SAP consulting services, driving excellence and achieving business objectives.Service Management: Managed the administration and delivery of SAP support and project services, ensuring high-quality execution and adherence to timelines.Technical Leadership: Provided technical guidance and support across functional, ABAP, and Basis teams, focusing on managing improvement projects and resolving complex issues.Administrative Oversight: Supervised administrative processes related to project closures and documentation, ensuring compliance and accuracy.Team Development: Planned and executed initiatives for team formation and recruitment, contributing to the development of a high-performing consulting team.Sales Support: Supported sales opportunities for SAP projects, aiding in the development of business strategies and client acquisition.

In my role as SAP Delivery Lead at SoftwareOne in Latin America, I was instrumental in driving the development and operational excellence of SAP products and services. My key responsibilities included:Team Leadership: Assembled and led a multidisciplinary team of consultants specializing in various SAP modules, project managers, program managers, change managers, and sales professionals.Operational Excellence: Oversaw the end-to-end delivery of SAP projects, ensuring high standards of quality and efficiency in operations.Customer Satisfaction: Achieved and maintained the highest levels of customer satisfaction by consistently exceeding client expectations and delivering exceptional results.Strategic Collaboration: Collaborated with cross-functional teams to align project goals with client needs and business objectives, fostering a cohesive and high-performance environment.

SAP Delivery Manager: Customer Relationship, AMS, Projects and Sales.Leading the implementation of SAP solutions, ensuring effective project execution within established deadlines and budgets, coordinating complex support and maintenance activities, ensuring that SAP environments are optimized and operating at maximum efficiency.Supervising and developing teams of SAP Basis specialists, promoting a collaborative and high- performance work environment. My approach is results-oriented, focusing on team empowerment and excellence in service delivery.Managing Application Management Services (AMS), providing ongoing support and implementing innovative improvements to solve challenges and meet customer needs proactively and effectively. Managing SAP Enterprise Support (PCOE) operations, ensuring compliance with best practices and maintaining excellence in support service delivery.Developing and maintaining strong, long-term relationships with customers, aligning SAP solutions with their needs and expectations. My customer-oriented approach ensures a high level of satisfaction and loyalty.

Senior SAP Basis Consultantr in the Thyssenkrupp group, meeting various demands arising from SAP products, validating and executing activities such as:Analysis and validation of changes, evaluation and monitoring of performance of environments, support to the business team for decisions on SAP architecture related to projects, responsible for maneuvers of recovery of SAP environments in case of critical incidents during the projects. Participations with delivery of excellent results as a BASIS support analyst for several Thyssenkrupp CSA projects, among them the Functional Currency Exchange, Seven Stages, Upgrade of the GRC NF-e/ XML trim 3.10, Migration of all SAP environments from the Data Center from HP-Brasil to HP-USA, active participation with TIVIT's SAP Basis team in the planning and execution of the Data Center migration from HP-USA to TIVIT-Brazil.

SAP Basis Analyst (responsible for incidents technical in SAP and support to the functional team from Petrobras LATAM, with focus in resolution of problems related to Charme, participation in several projects to implement new solutions).

SAP Basis Analyst in an implementation project performing installation activities of the ECC environments of DEV, QAS and PRD in high availability, Basis support activities in general and support in solving problems together with the functional team. Access profile adjustments according to the licensing agreement acquired by BRQ.(Remote project with occasional and night visits to the client).

Systems Analyst / SAP Basis (Administrator Basis and Responsible for 12 servers of Usinas Itamarati hosted in the Cyber Data Center of Brazil Telecom - Brasília).As an SAP Basis analyst at UISA, I participated as a focal point in the SAP implementation project and subsequently carried out the work of supporting the entire landscape.