Rafaela Rodriguez

Rafaela Rodriguez Email and Phone Number

IT Specialist @ Air Force Civilian Service
texas, united states
Rafaela Rodriguez's Location
Upper Marlboro, Maryland, United States, United States
Rafaela Rodriguez's Contact Details

Rafaela Rodriguez work email

Rafaela Rodriguez personal email

n/a
About Rafaela Rodriguez

Rafaela Rodriguez is a IT Specialist at Air Force Civilian Service.

Rafaela Rodriguez's Current Company Details
Air Force Civilian Service

Air Force Civilian Service

View
IT Specialist
texas, united states
Employees:
6737
Rafaela Rodriguez Work Experience Details
  • Air Force Civilian Service
    It Specialist
    Air Force Civilian Service Sep 2019 - Present
    Joint Base - Andrews Afb, Md
  • Available
    Texas A&M - San Antonio Student
    Available 2016 - 2018
  • Kellyconnect
    It Helpdesk Support Tier 1
    Kellyconnect Jun 2015 - Dec 2015
    San Antonio, Texas Area
    • Serve as the first point of contact for customers seeking technical assistance over the phone• Perform remote troubleshooting through diagnostic techniques and pertinent questions• Determine the best solution based on the issue and details provided by customers• Walk the customer through the problem-solving process• Direct unresolved issues to the next level of support personnel• Provide accurate information on IT products or services• Record events and problems and their resolutions in logs
  • Aviat Networks
    Order Management Analyst / Microwave Technician
    Aviat Networks Jan 2001 - Oct 2010
    San Antonio, Texas Area
    • Knowledge to assist in the development and maintenance portions of IT systems to accommodate customers• Perform rework, testing and troubleshooting of production units and record all data and documentation for each test performed• Diagnosed test equipment-related faults, and provide failure reports• Setup all test fixtures and testing equipment• Execute preventative maintenance and calibration plan for equipment

Rafaela Rodriguez Education Details

Frequently Asked Questions about Rafaela Rodriguez

What company does Rafaela Rodriguez work for?

Rafaela Rodriguez works for Air Force Civilian Service

What is Rafaela Rodriguez's role at the current company?

Rafaela Rodriguez's current role is IT Specialist.

What is Rafaela Rodriguez's email address?

Rafaela Rodriguez's email address is ra****@****.af.mil

What schools did Rafaela Rodriguez attend?

Rafaela Rodriguez attended Texas A&m University-San Antonio.

Who are Rafaela Rodriguez's colleagues?

Rafaela Rodriguez's colleagues are Denny Barleen, Amanda B., Nicholas Davis, Randall Wallace, Cindy Bryant, Marvin Jones, Erman Cole.

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