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@aktienow.com
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1 phone found area 484
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LinkedIn matched
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Rafaela Blacutt is listed as Operations Manager at Aktie Now at Aktie Now, a company with 52 employees, based in Santa Catarina, Brazil, Brazil. AeroLeads shows a work email signal at aktienow.com, phone signal with area code 484, and a matched LinkedIn profile for Rafaela Blacutt.
Rafaela Blacutt previously worked as Project Management Office Manager at Aktie Now and Professional Services Manager at Aktie Now. Rafaela Blacutt holds Mba, Business Management And Innovation And Competitive Strategy from Ipog - Instituto De Pós-Graduação E Graduação.
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AeroLeads found 1 current-domain work email signal for Rafaela Blacutt. Compare company email patterns before reaching out.
I am a professional with nearly a decade of experience in customer service. Over seven years at RD Station, I played a key role in structuring and improving the support and customer success functions. I continuously seek new knowledge and ideas to enhance the Customer Experience (CX) ecosystem. Currently, as Operations Manager at Aktie Now, I focus on driving continuous improvements in customer service. I believe that delivering excellent CX strengthens customer relationships and contributes to sustainable organizational growth.
Listed skills include Journalism, Inbound Marketing, Online Journalism, Communication, and 12 others.
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My responsability is to guide teams through the efficient execution of projects, from beggining to end. Also I help them to manage goals, timelines, and budgets, ensuring effective communication between teams and customers stakeholders.
As a Professional Service Manager, my responsibilities include overseeing implementation projects for Zendesk, Droz, Callwe, and Qualtrics. Additionally, I am tasked with managing and develop a team of 10, ensuring their professional growth and success.
Acting as Manager of the CX Project Consulting Team whose objective is to guide our clients in improving processes in their service area.
HDI is currently the world's largest association of customer support professionals, including Service Desk, Field Support, Shared Services Center (CSC), Contact Center, etc.The HDI SOAB: Software Advisory Board represents a group of prestigious professionals working in the systems industry, and the main mission is to provide recommendations and information.
- Budget and headcount control- Internal project management- Development of other leaders- Webinars, lectures and workshops about customer support to others companies- Manage 3 support teams (chat / phone / Level 2) with more than 10 people to help more than 12 thousand customers- Creation and management of a second level team- Creation and management of a.
Florianópolis E Região, Brasil
- Responsible for more than 100 RD Station Partners and their customers- Analyze customer’s marketing strategy and make plans to help them to achieve their results with RD Station Marketing- Inbound marketing and RD Station Marketing trainings - Responsible of renewal of contracts- Responsible for Customer Success metrics (MRR, Logo Churn, Net Revenue Churn)
Recording of online classes about customer support operations (metrics, leadership, tools) for the Service and Support Management Course. Support in live classes on various topics about CX and CS.
Florianópolis E Região, Brasil
- Customers inbound marketing planning- Blog content production (blog post, eBooks)- Responsible for social media- Strategies for lead generation and opportunity for sales
Truckee, Califórnia, EUA
- Work Experience USA program promoted by Intercultural- Responsible for equipment rentals for skiing and snowboarding at Donner Ski Ranch- Development of activities such as customer service, material organization and security equipment check- Tasks all performed in English
Other employees you can reach at aktienow.com. View company contacts for 52 employees →
Renato Zanetti
Colleague at Aktie NowSão Caetano Do Sul, São Paulo, Brazil, Brazil
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KF
Kaio Felipe
Colleague at Aktie NowFranca, São Paulo, Brazil, Brazil
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RM
Renata Magno
Colleague at Aktie NowSão Paulo, São Paulo, Brazil, Brazil
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MD
Matheus De Paula
Colleague at Aktie NowJuiz De Fora, Minas Gerais, Brazil, Brazil
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GA
Guilherme Andara
Colleague at Aktie NowSapucaia Do Sul, Rio Grande Do Sul, Brazil, Brazil
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LM
Lucas Macedo
Colleague at Aktie NowJuiz De Fora, Minas Gerais, Brazil, Brazil
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VR
Vic Rodrigues
Colleague at Aktie NowSão Paulo, São Paulo, Brazil, Brazil
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BQ
Bruno Quirino
Colleague at Aktie NowGuarulhos, São Paulo, Brazil, Brazil
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EM
Eduardo Meira
Colleague at Aktie NowIvaiporã, Paraná, Brazil, Brazil
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VR
Victor Ramsés
Colleague at Aktie NowFeira De Santana, Bahia, Brazil, Brazil
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Quick answers generated from the profile data available on this page.
Rafaela Blacutt works for Aktie Now.
Rafaela Blacutt is listed as Operations Manager at Aktie Now at Aktie Now.
AeroLeads has found 1 work email signal at @aktienow.com for Rafaela Blacutt at Aktie Now.
AeroLeads has found 1 phone signal(s) with area code 484 for Rafaela Blacutt at Aktie Now.
Rafaela Blacutt is based in Santa Catarina, Brazil, Brazil while working with Aktie Now.
Rafaela Blacutt has worked for Aktie Now, Espm Escola Superior De Propaganda E Marketing, Hdi Brasil, Rd Station, and Cs Academy.
Rafaela Blacutt's colleagues at Aktie Now include Renato Zanetti, Kaio Felipe, Renata Magno, Matheus De Paula, and Guilherme Andara.
You can use AeroLeads to view verified contact signals for Rafaela Blacutt at Aktie Now, including work email, phone, and LinkedIn data when available.
Rafaela Blacutt holds Mba, Business Management And Innovation And Competitive Strategy from Ipog - Instituto De Pós-Graduação E Graduação.
Rafaela Blacutt is listed with skills including Journalism, Inbound Marketing, Online Journalism, Communication, Digital Marketing, Marketing Communications, Writing, and Storytelling.
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