▪ Transcribe audio recordings of judgments, proceedings and other court events with precision and efficiency with industry-leading transcription software and tools.▪ Attention to detail and ability to maintain high levels of accuracy (>98.25%) required to deliver high-quality transcriptions under tight deadlines, with a strong understanding of legal terminology, procedures, and confidentiality protocols.▪ Security of sensitive legal materials is ensured in compliance with industry regulations and at clients’ specific request.▪ Continuously updating skills and knowledge in transcription techniques and legal terminology to maintain peak performance.

▪ Leveraged strategic marketing initiatives, including social media management and Facebook campaigns to expand brand reach and drive sales of various plush toys.▪ Strong relationships with suppliers and manufacturers ensured consistent product quality and timely fulfillment of orders.▪ Used data-driven analytics to optimise website performance, user experience, and increase conversion rates.

▪ Supported the Victorian Government in the delivery of COVID-19 vaccinations and other essential public services.▪ Operated a cloud-based phone system, taking inbound calls, making outbound calls, and making bookings and appointments.