As a Customer Success Manager at Yelp, I cultivate and maintain strong client relationships, with a focus on driving customer satisfaction and retention. I have a proven track record of meeting and exceeding revenue targets through effective client management and product knowledge.I leverage my expertise in understanding client needs and providing strategic guidance on Yelp's advertising solutions to achieve business objectives. I collaborate with cross-functional teams to ensure optimal customer experiences and advocate for client interests. I also analyze campaign performance data and provide actionable insights for continual improvement.I have a background in SaaS sales, lead generation, deal closing, and account management, with successful roles as an Account Executive at Broadly and a Business Development Representative at FORM. I hold a Bachelor of Science degree in Marketing from Colorado State University and Metropolitan State University of Denver.I am passionate about driving sales growth and pipeline, identifying new business opportunities, and building lasting customer relationships. I am open to collaboration and connecting with professionals who share a drive for success.