Terrell James Email & Phone Number

Remote

-Consult a portfolio of 90+ businesses on strategies to maximize ROI from their Yelp advertising products-Exceed account retention KPI by 7+ percent each month-Maintain top 5 ranking for CSM revenue retention and account retention-Utilize Salesforce to chronicle 40+ interactions with business owners per day-Proactively identifies opportunities to upsell and cross-sell Yelp’s products and services to existing clients, resulting increased revenue for Yelp and business owners

Greater Chicago Area

-Advise and build individual relationships with a caseload of 90 students-Consistently exceed student engagement and retention goals by 5-10%-Promoted in 2 consecutive years for strong KPI performance and exemplifying Bottom Line core competencies -Co-lead strategy and data analysis meetings weekly mini team-Expand Regional DEI (Diversity, Equity, and Inclusion) Committee membership by 50% and Co-lead 5 regional events in the role of Co-ChairConduct up to 2 interviews for a range of job positions regionally, including our recent Executive Director search. -Co-manage Bottom Line’s $35,000 TFI(The Fellowship Initiative) Fund.

Chicago, Illinois

-Coaching college students to and through college via text, email, phone and video calls-Helping students complete FAFSA -Documenting interactions with students in the Salesforce database-Managing a cohort of 125 students

Chicago, Illinois

-Co-Managed 6th, 7th, and 8th grade classes-Created and Revised Common Core And NGSS aligned lessons -Developed relationships with students, lead teacher, and partner resident teacher

Chicago

-Provided whole class support; facilitated small group tutoring sessions-Mentored a cohort of 13 students who were flagged “at risk of being off track”;utilized City Year curriculum to guide mentor sessions -Tracked student’s attendance, course performance, and standardized test scores-Documented student interventions in online database, Okta

Grinnell, Iowa

Responsible for opening and closing building based on shift. Also set up AV for events in the building.

Grinnell

Active bystander at school social events.

Masters Of Arts, Teaching

Bachelor’S Degree, General Science (Focus In Biology)

Activities and Societies: Outreach Coordinator for the Pioneer Diversity Council Concerned Black Students Member Multicultural Leadership.

High School Diploma

Activities and Societies: 3 years Cross Country and Track and Field athlete IHSA State XC qualifier 2011 Chicago Scholars