Responsible for the proper configuration and performance of the entire internal corporate IT infrastructure comprised of hardware, software, networks, servers, storage, security, VTC, Telephony and related systems. Overseeing the installation of information/communication technology systems and upgrades in support of internal and external customers. Accountable for driving the technical and professional development of the technical team, including mentorship, training, and performance evaluations. In support of the Sales Team, provide direct and indirect Technical Support to assist with identification of technologies, providing technical presentations, and supporting the sales cycle to assist the sales team in closing sales. Additionally, expected to effectively engage, and develop, positive relationships with channel partners, vendors, and distributors supporting corporate sales goals. Also require identification, development, and closure of strategic business opportunities.

• Perform database analysis, code and tests middleware routines to ensure successful and seamless communication among the various IT systems and applications components.• Participate in component and data architecture design, software product evaluation and buy vs. buildrecommendations.• Establish specifications for use in the development process, coordinate and reviews the work of developers or programmers, and test and approves deliverables prior to deployment to customer sites.• Develop and Implement test plans and procedures.• Prepare and communicate project plans, track project progress, control project scope, and facilitates change orders in response to out of scope needs.• Develop and maintains detailed project documentation.• Provide ongoing training and support to client organizations.• Lead, coach, and/or mentor of staff as first-level hands on supervisor.• Perform backup and Systems Administrator functions as required.• Manage timely Development, Design, Implementation and Integration of Solutions.• Other duties as assigned

• Leads requirements analysis, requirements definition, requirements management, functional analysis,performance analysis, system design, detail trade studies, CONOP development, systems integration and test (verification), validation and interface definition studies of system, subsystem or system elements.• Researches and analyzes data, such as vendor products, COTS components, GFE/CFE, specifications, and manuals to determine feasibility of design or application.• Effectively chooses the appropriate standards, processes, procedures, and tools throughout the system development life cycle to support the generation of technical engineering products.• Defines processes for technical platforms, system specifications, input/output and working parameters for hardware and/or software compatibility.• Identifies, analyzes and resolves system design weaknesses.• Develop technical risk assessments.• Develop system/sub-system design documentation• Develop required Build of Materials (BOM)s• Lead the implementation of the approved design• Hands-on experience working with systems, software, and hardware in developing and implementing test plans and procedures.• Fulfill Test Director or Test Lead position during Acceptance Testing.• Review CDRL documentation, (such as Training Material, Operator and Maintenance Manuals), for accuracy.• Prepare project close-out documentation, lessons learned, risk close-out and final project information storage, strategic and tactical planning.• Perform backup duties to the Corporate Systems Administrator• Configure and maintain internal switches and firewalls• Manage Azure AD and Microsoft 365 Exchange users• Ensure Corporate NIST compliance• Travel required (Up to 40%) to both State side and Overseas locations• Other duties as assigned

•Manage, lead, and direct team personnel•Assist Team to identify and create a cohesive Project Plan, to include task dependencies, major milestones, and resources. •Plan, coordinate, and oversee IT projects ranging from performing site surveys, infrastructure design, developing a bill of material, configuration, installation, testing, and delivery.•Act as a liaison between the Engineering and the Project Management team, on all issues including; system design, system analysis, provisioning, deployment, performance, reliability, and maintenance.•Assuming day-to-day responsibility to ensure a project is completed on time and within budget.•Ensure all project deliverables are submitted on time and meet any customer directed deliverable requirements such as format and quality•Work closely with the Project Management team to share best practices, help resolve project issues, and ensure that staff is properly allocated to tasks, taking into consideration each staff member’s skills and interests to project’s needs•Coordinate and complete an annual IT process review and audit.•Assist in the management of local and remote systems.•Assist in the planning, implementation, and monitoring of network resources.•Participate in on-call duty in the event of malfunctions in off-hours.•Provide support to internal and external customers when issues are escalated.•Develop, tailor, and maintain documentation on IT processes.•Support all Program Managers (PM)s.

• Serve mainly as supervisor, providing direct and functional supervision over the company’s technical staff.• Schedule, supervise, assign, and oversee work and overall performance of staff.• Coordinate with various departments for scheduling of IT personnel and IT support. • Assist in selection and hiring of staff and makes appropriate recommendations and actions of issues like overtime and levels of systems performance, etc.• Coordinate new hardware and software installation.• Coordinate and ensure proper support of all programs by assigning qualified personnel. • Administer WAN / LAN and establish procedures for the protection and availability of all corporate data and the performance of all systems. • Maintain efficient operation of WAN / LAN.

Work with project team leaders to develop and maintain network solutions supporting integrated IT solutions. Support the integration of network communications systems, including design, operational and technical requirements, network engineering, and information assurance. Assist with the planning, design, and implementation of communications networks under general direction. Develop technical documentation and presentations, analyses of alternatives, hands-on implementation, and testing. Research, identify, analyze, plan, document, and communicate designs and implementation methods that enhance the effectiveness, assurance, and operational integrity of the network engineering solutions. Prepares technical documentation and presentations to engineering review boards for adding new technologies to the network. Performs a full range of upgrades to the existing network architecture.

• Design, install and configure internal and customer facing servers, network devices and firewalls.• Proactively manage and maintain server, network and firewall systems• Administer and support core Microsoft, Cisco, and VMware and Microsoft HyperV technologies• Develop and implement project plans, risk assessments and contingency plans• Design and implement monitoring, configuration management and reporting functions that will make a hands-off environment• Define and document best practices and support procedures• Responsible for support of Windows Server 2008 and 2012 along with Windows 7, 8 and 10 Professional.• Group Policy design and configuration• Microsoft IIS administration and configuration• Active Directory/LDAP user and group administration• Monitor and support server backups, virus protection, IAVA Compliance and patch management.• LAN Routing and Switching design, configuration and troubleshooting (VLANs, IP Subnetting, 802.1Q trunks)• Monitor, analyze, and resolve problems that occur in the corporate network.• Coordinate and summarize reporting of security notice compliancy.• Be proficient with DNS, WINS, DHCP, and TCP/IP.• Maintain proficiency in all required certifications (Cisco, Brocade, Polycom, Crestron, HP, Dell, etc.).• Provide after-hours support for Infrastructure related emergencies as well occasional weekend maintenance• Maintain inventory and asset configuration documentation• Evaluate vendor hardware, firewall, telecom and software and summarize recommendation• Mentor / cross train team members on existing and new technologies• Carry out special tasks at Management's direction• Interact with customers and staff at the technical level, as required.• Other duties as assigned

• Design, install and configure internal and customer facing servers, network devices and firewalls.• Proactively manage and maintain server, network and firewall systems• Administer and support core Microsoft, Cisco, and VMware and Microsoft HyperV technologies• Develop and implement project plans, risk assessments and contingency plans• Design and implement monitoring, configuration management and reporting functions that will make a hands-off environment• Define and document best practices and support procedures• Responsible for support of Windows Server 2008 and 2012 along with Windows 7, 8 and 10 Professional.• Group Policy design and configuration• Microsoft IIS administration and configuration• Active Directory/LDAP user and group administration• Monitor and support server backups, virus protection, IAVA Compliance and patch management.• LAN Routing and Switching design, configuration and troubleshooting (VLANs, IP Subnetting, 802.1Q trunks)• Monitor, analyze, and resolve problems that occur in the corporate network.• Coordinate and summarize reporting of security notice compliancy.• Be proficient with DNS, WINS, DHCP, and TCP/IP.• Maintain proficiency in all required certifications (Cisco, Brocade, Polycom, Crestron, HP, Dell, etc.).• Provide after-hours support for Infrastructure related emergencies as well occasional weekend maintenance• Maintain inventory and asset configuration documentation• Evaluate vendor hardware, firewall, telecom and software and summarize recommendation• Mentor / cross train team members on existing and new technologies• Carry out special tasks at Management's direction• Interact with customers and staff at the technical level, as required.• Other duties as assigned

• Operated as a sole proprietorship from July 2015 to October 2015; then became an LLC• Handles all daily activities such as policy making, financial decisions, marketing/contractual decisions, personnel decisions and insurance decisions• Design, plan and coordinate implementation of all systems for clients• Responsible for all aspects of the business to include design, installation and training

• Coached, supervised, and mentored staff members with positive performance management and conducted performance reviews on a quarterly basis• Prepared detailed technical design specifications for video surveillance and the conferencing systems• Designed, planned, and implemented one of the top Video Management Hybrid Systems at the Orange County Corrections facility in a centralized private domain with a cost savings of $220k• Developed, directed, managed, configured, and implemented Video infrastructure for Video Surveillance Systems County Wide at the Court House, Orange County Administration Building, Fire Rescue Headquarters, Utilities Administration Building, and Corrections Video visitation • Collaborated and coordinate with other departments such as Youth and Families Services, the Sheriff’s Office, Fire Rescue Operations Emergency Management and surrounding Counties for radio tower locations to plan and implement new technology• Define, review, and create a change management process for any type of emergency (major or minor ) in implementations or upgrades to Unified Video Management Systems• Unified Video Conferencing across the county while migrating out two separate end of life video conferencing systems with a cost savings of $19k per conference room (80)• Responsible for redesigning and implementing 80 conference rooms for Cisco Video Telepresence and WebEx standards• Translate business goals, feature concepts, and customer needs into prioritized product requirements with the use of prior cases

• Maintained 100% up­time on customer’s networks with consistent follow-up and preventative maintenance; accurate hardware and software inventories• Resolved virus and malware issues with a 100% success rate.• Restored data, operating systems, files, documents and drivers; Resolved computer hardware and software, printing, installation, word processing, email, and operating systems issues

•Training at the Jersey City Police Academy.

• Provide on call 24 X 7 network and desktop support for the township (fire, police, collapse of buildings, bed dugs, sanitation of restaurants) as well as support for citizens• Supervised and coached one IT professional and two Junior Building Inspectors in training• Responsible for over 80 building inspections to ensure buildings are up to code and in compliance• Cultivated close working relationships and communication with other municipalities and governmental agencies to achieve development goals of Weehawken Township• Collaborated with members of city staff, public agencies, and private organizations to achieve the safety of development projects (condos, extensions on homes, air conditioning installments on roofs, parks, recreation centers, recreational fields, public streets) • Provide emergency services 24x7 for fires and weather issues (flooding, snow storms) that affected the residences of the city• Coordinated city redevelopment efforts and resolved zoning disputes (condos, replacement of football field, housing additions, home rebuilds) • Served as a representative of the city at monthly city council meetings• Documented and followed ­ up on complaints, violations, and issued summonses to relevant violators

• Safely deployed and supervised 120 soldiers as the Non Commissioned Officer In Charge for Base OPS from and to Afghanistan in an eminent danger zone • Supervised the performance of over 135 operators, crews and organizational maintenance on section vehicles; directed over 40 logistical training procedures• Accounted for more than $1m in deployed and installation equipment via monthly and annual inventory • Trained and prepared field artillery soldiers for quarterly certification for setting up computers, radio, radio transmissions, antennas, and setting up fire missions for missile launch within 30 seconds• Supervised and assisted fire mission processing in Afghanistan; fire support planning, fire support execution, movement control, field artillery mission support, field artillery fire direction operations, fire plan scheduling and entry at commanders guidance• Reported the status and completion of over 30 live fire missions promptly to Division Commanders ; supported senior ranking officials in logistical decisions

• Directed, supervised and prioritizes the workload for staff.• Maintained Information Technology Department budget under $850,000.• Designed and implementing the Weehawken Township network, with high speed internet network, email and voicemail system, and Sonic Firewall with a cost savings of $221,000.• Designed, implemented, and integrated MS Exchange with VOIP system to receive voicemail through email. • Translated business goals, feature concepts and customer needs into prioritized technology requirements.• Designed and implemented strategic business-plan objectives.• Analyzed complex technology needs presented by city staff, clients and recommended technical solutions.• Ensured the consistency and maintainability of existing applications by creating, maintaining, and enforcing standards/procedures for implementing technical solutions.• Approved all projects before implementation.• Performed liaison duties between users, operations, and city personnel in the areas of I.T. design, upgrades or trouble shooting.

•Responsible for designing, implementing and maintaining the Cisco LAN/WAN Network. •Configure, upgrade and troubleshoot Cisco routers, 3com Switches, Raptor Firewall 6.5, Cisco PIX Firewall, IIS, Online Banking, Windows 9x, NT, 2000, HP and Xerox printers and Cluster servers.•Plan, identify, and lock down Network Security for the Intranet, Internet and Online Banking to meet the banks and O.C.C. Auditors policies.•Administer Exchange 5.5, Backup Exec, SNA, SAA, and SQL Servers.•Prohibit users from websites that do not pertain to work using WEBNOT and customizing reports using TELEMATE.NET. •Monitor users in the Internal Network using EventAdmin and granting the right permissions to files and folders.•Installed and configured HEAT helpdesk/ticketing with SQL database.•Ensure that System documentation for hardware, software and the network are up-to-date using Visio software.•Configured, OSPF, RIP, IGRP, EIRGP, PPP, ISDN, FRAME-RELAY point-to-point, static routes, access-list, extended access, default gateway and BGP in a lab environment. •Oversee research and design for short and long-term projects.

• Troubleshoot issues on a Tier 3 support level for 56K-Blocks, Synoptic HUB/Switches, 2500 Cisco Routers, DEC Register Servers, Terminal DEC Servers, NIC Cards, PC Hardware, and RJ-45 Panels.• Troubleshoot Windows OS, Servers, VMS/VAX and other proprietary software at Toys “R” Us stores throughout the U.S., Hawaii, and Puerto Rico.

• Supervised and directed Information Technology Staff.• Insured all projects and implementation cost meet business expectations.• Administered VMS/VAX, Voice response Unit (Periphonics - Solaris/Unix) and Windows 9x, NT Servers which included print, file, application, Exchange, IIS, and Proxy Servers.• Responsible for approving users accounts, groups, permissions and rights to folders and documents on the Network.• Design and implement DEC, OCE, HP, Xerox printers, PC hardware, software, NIC cards, routers, hubs, CAT5 Ethernet cable, TCP/IP protocol, modem pools, and dialup networking connections. • Installed and configured Windows 3x, 9x, and NT on the LAN Network.• Monitored company PBX phone system, including switching phone extensions on the 66 punch down block, updating the voicemail system, tracking incoming and outgoing calls and generating reports and phone activity.• Downloaded reports from the VMS/VAX operating system and uploaded the reports to a customize Access application for the sales reps.• Documented all I.S. procedures