Im a versatile IT professional with over 16 years of experience across various platforms, including Mainframe, Web, Mobile, and SAP. Throughout my career, I have served as an IT Business Partner, collaborating and driving technological improvements in areas such End User Services, Supply Chain, Corporate Functions, Commercial, and Aftermarket Solutions. I bring a strong track record of managing both sustainment and project initiatives in complex and dynamic environments, adept at navigating diverse regions and cultures. In recent years, I have specialized in Warranty and Services Contracts, serving as the Regional Lead for LATAM and NAFTA. I am currently part of a global team, collaborating with partners across LATAM, NAFTA, EMEA, and APAC.