Rafael Baptista Email & Phone Number

Porto Alegre, Rs, Br

Eldorado Do Sul, Rio Grande Do Sul, Brazil

• Supporting sales' questions related to their compensation plan for the following segments: Channels (Americas), Data Protection (North America), VMWare Specialists (LatAm), Small and Medium Business (MCLA).• Be part of monitoring group to ensure all calculation jobs are running without an issue or delay in the backend; • Participate in innovative projects to enhance productivity and internal process;• Providing training sessions about Sales Compensation Policy for new hires or business partners.

Eldorado Do Sul, Rio Grande Do Sul, Brazil

• Supporting sales' questions related to their compensation plan for the following segments: Consumer and Small Business (Brazil), Services (LatAm) and Corporate (MX).• Point of contact on weekly calls with backend data team to cover common questions from the team members;• Clear knowledge on Sales Compensation Policy;

Porto Alegre E Região, Brasil

• Adjusting and reviewing customer data for legal and nature person segments;• Dealing with invoicing rejections;• Working proactively with cross functional areas aiming the accuracy of our customer database;• Applying training sessions for sales and other segments within organization;• Support general queries regarding to customers' registration process.

County Dublin, Ireland

• Assisting senior accountant in implementing good internal controls and processes;• Processing Payroll on a weekly basis for a medium size business (over 300 employees);• Preparing accruals and prepayments monthly.

Porto Alegre E Região, Brasil

• Responsible for support go-to-market in Brazil and Account set alignments;• Engage cross-functional teams and influence others;• Ability to manage conflict and deal with ambiguity;• Drive sales behavior related to account set;• Responsible for customer segmentation criteria;• Develop productivity scenarios analysis.

Porto Alegre E Região, Brasil

• Registering Dell as a vendor to enable customers to pay Dell’s invoice;• Manufacturing a spreadsheet within gross and net values of customers' purchase orders;• Tracking customers’ orders until it is delivered;• Adding new customers in Dell’s database;• Reviewing, drawing and describing activities from Sales Support Department.

Porto Alegre E Região, Brasil

• Building and establishing a healthy networking with internal areas to align and define sales procedures;• Developing new sales channels for outlet products;• Processing purchase orders from customers;• Coaching new hires.

Porto Alegre E Região, Brasil

• Responsible for end-to-end demonstration units process;• Managing demonstration’s inventory;• Handling department’s goals and metrics;• Following internal and external audits;• Responsible for ordering office supplies;• Maintaining a relationship with other areas looking for best practices and improvements.

Porto Alegre E Região, Brasil

• Calculating, manufacturing and sending proposals to Sales Department;• Providing department’s goals and metrics;• Criticising engineering projects, aiming no complex issues to be fixed or changed by Engineering Department; • Analysing and participating on internal and external audits.