Rafael Bernal Email & Phone Number

Phoenix, Arizona, United States

Software Engineer, with experience in .NET, Angular, TypeScript, C#, JavaScript, Rxjs, Database Engineering among others.

Phoenix, Arizona Area

Assigned Role: Production Support Analyst at Blue Cross Blue Shied of ArizonaAccomplishments▪ Accountable for researching, tracking and resolving web tier problems related to production. ▪ Responsible for debugging, identifying, documenting and suggesting solutions to web tier problems.▪ Utilized corporate data tools to ensure quality and documentation standards.▪ Responsible for monitoring the file transfer protocol process for all production databases and ensuring the data has been updated as expected.▪ Helped to query data utilized in production reports. Technologies: MS Visual Studio 2013, SQL Server 2008, SQL Management Studio 2008, Active Batch, MS Office 2010, MS Access, SoapUI and Heat ticketing System.

• Responsible for daily deposit balance and online bank deposits• In charge of running customer and agent return premium checks• Research, adjust and reverse electronic dishonored payments• Handle adjustments for third party commission accounts• Perform NSF end of month reconciliation • Supervise team members and assist in problem solving.• Go through order placement and bookkeeping. • Research and process all bank deposit and correction adjustments

• Helped college students with default prevention assistance• Responsible for processing student forbearance and hardship applications

• Supervise and handled store transactions• Processed checks and credit card payments• In charge of daily balance• Responsible for marketing, supply ordering and leasing

Bachelor Of Applied Science (B.A.Sc.), Computer Information Systems

Associate Of Arts And Sciences (A.A.S.), Accounting