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Rafael Cabral Email & Phone Number
Specialist Software Developer
at
NTT DATA, Inc.
1 work email found
@ibm.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Specialist Software Developer
Location
São Paulo, Brazil, Brazil
Who is Rafael Cabral? Overview
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Quick answer
Rafael Cabral is listed as Specialist Software Developer at NTT DATA, Inc., based in São Paulo, Brazil, Brazil. AeroLeads shows a work email signal at ibm.com and a matched LinkedIn profile for Rafael Cabral.
Rafael Cabral previously worked as Specialist Software Developer at Ntt Data, Inc and Operational Routines Lead - ServiceNow Solutions Consultant - Senior at Accenture. Rafael Cabral holds Management Information Technology from Fiap.
Company email context
Email format at NTT DATA, Inc.
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{first_initial}{last}@ibm.com
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Profile bio
About Rafael Cabral
I have a degree in Information Technology Management from FIAP and have been in the consulting and technology job market for 10 years. I began my career working for 4 years at IBM, operating in the ITSM area through the “IBM Tivoli Maximo” platform in a Shared contract with 245 external clients in the portfolio.I was at Accenture for 5 years and 8 months, using the ServiceNow platform. I have worked as a Development Assistant, Technical Leader, Pre-Sales, Operational Routine Leader, being able to execute the front line of communication with clients, operations strategies, improvement planning, scope survey with functional/non-functional requirements, business rules, estimation and control of hours, Change management, and management of the Support and Evolution team for some Accenture clients. My last role at Accenture was as a ServiceNow Solutions Architect.I am currently working at NTT DATA inc as a ServiceNow and Innovation Solutions Specialist.I have functional knowledge in the following areas of ServiceNow:· ITSM (IT Service Management)· ITBM (IT Business Management)· SPM (Strategic Portfolio Management)· CSM (Customer Service Management)· FSM (Field Service Management)· ATF (Automated Task Framework)· Now Assist (ServiceNow's Generative AI Solution)· Health Scan· Knowledge Base· Core Platform (General configurations, catalog item construction, SLA, Business rules, Assignment rules, Scheduled Jobs, etc.)· Integration (REST)· Reports and Dashboards· Service PortalSoftskills:· Agile Methodology· Management (Evolution/Support team);· Communication and alignment with customers, operations strategies, improvement plans; · Scrum Master: scope assessment with functional/non-functional requirements and business rules, estimation/time control;· Construction and Change Management;
Listed skills include Microsoft Office, Microsoft Excel, Microsoft Word, Pesquisa, and 4 others.
Current workplace
Rafael Cabral's current company
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9 roles
Rafael Cabral work experience
A career timeline built from the work history available for this profile.
Specialist Software Developer
Current
Oct 2024 - Present
Operational Routines Lead - Servicenow Solutions Consultant - Senior
- Management (Evolution/Support);- Change management;- Communication and alignment with customers, operations strategies and improvement plans;- Scrum Master: scope with functional/non-functional requirements and business rules, time estimation/control;
Jun 2022 - Oct 2024
Servicenow - Operational Routines Lead, Managed Services - Solutions Consultant
- ServiceNow Consultant- Upgrade Specialist- Customer Experience- Operational Routines Lead- Practive Productivity Lead- CODA enthusiast- Operational Routine Enthusiast with a focus on mapping and developing the team's internal productivity
Jan 2021 - Jun 2022
Servicenow - Presales Solutions Consultant
Organize Cloud Labs
- ServiceNow Consultant- PreSales Solution Consultant- ServiceNow Specialist
Oct 2019 - Jan 2021
Servicenow Consultant / Team Leader
Organize Cloud Labs
- ServiceNow Consultant- Team Leader- Team Leader Of Upgrade Projects- Upgrade Specialist- Agile Enthusiast
Mar 2019 - Oct 2019
Development Assistant
Organize Cloud Labs
- Software Development Assistant- Requirements Analyst for Improvements and Fixes
Aug 2018 - Apr 2019
Gts, Optimized Services
Especialista Junior de Maximo e suas Instâncias(Sistema de Gerenciamento de Solicitações e Ativos) produzido pela IBM / Tivoli.Atendimento de requisições de Serviços e Incidentes de usuários internos e de clientes externos IBM.Suporte Level 1 em Maximo para recursos internacionais IBM, com contato direto aos usuários internos IBM.Criação e manutenção de.
Aug 2016 - Oct 2018
Jovem Aprendiz
Especialista Junior de Maximo e suas Instâncias(Sistema de Gerenciamento de Solicitações e Ativos) produzido pela IBM / Tivoli.Suporte Level 1 com contato direto aos usuários internos IBM.Atendimento de requisições de Serviços e Incidentes de usuários internos e de clientes IBM.
Aug 2014 - Jul 2016
4 education records
Rafael Cabral education
Management Information Technology
Sistemas De Informação, Information Technology
Técnica, Tecnologia Em Sistemas Da Informação
Ensino Fundamental/Médio Completo, Ensino Médio Completo
FAQ
Frequently asked questions about Rafael Cabral
Quick answers generated from the profile data available on this page.
What company does Rafael Cabral work for?
Rafael Cabral works for NTT DATA, Inc..
What is Rafael Cabral's role at NTT DATA, Inc.?
Rafael Cabral is listed as Specialist Software Developer at NTT DATA, Inc..
What is Rafael Cabral's email address?
AeroLeads has found 1 work email signal at @ibm.com for Rafael Cabral at NTT DATA, Inc..
Where is Rafael Cabral based?
Rafael Cabral is based in São Paulo, Brazil, Brazil while working with NTT DATA, Inc..
What companies has Rafael Cabral worked for?
Rafael Cabral has worked for Ntt Data, Inc., Ntt Data, Inc, Accenture, Organize Cloud Labs, and Ibm.
How can I contact Rafael Cabral?
You can use AeroLeads to view verified contact signals for Rafael Cabral at NTT DATA, Inc., including work email, phone, and LinkedIn data when available.
What schools did Rafael Cabral attend?
Rafael Cabral holds Management Information Technology from Fiap.
What skills is Rafael Cabral known for?
Rafael Cabral is listed with skills including Microsoft Office, Microsoft Excel, Microsoft Word, Pesquisa, Microsoft Powerpoint, Treinamento, Atendimento Ao Cliente, and Vendas.
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