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Rafael Luccas Email & Phone Number
Sócio e Gestor de Estratégia e Inovação
at
Play Soluções Empresariais
1 work email found
@terra.com.br
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Sócio e Gestor de Estratégia e Inovação
Location
São Paulo, Brazil, Brazil
Company size
Who is Rafael Luccas? Overview
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Quick answer
Rafael Luccas is listed as Sócio e Gestor de Estratégia e Inovação at Play Soluções Empresariais, a company with 3 employees, based in São Paulo, Brazil, Brazil. AeroLeads shows a work email signal at terra.com.br and a matched LinkedIn profile for Rafael Luccas.
Rafael Luccas previously worked as Innovation and New Business leader at Gruposc Pharmaceutical Distributor and Partner and Strategy & Innovation Manager at Play Soluções Empresariais. Rafael Luccas holds Master Of Business Administration, Business/Commerce, General from Fgv.
Company email context
Email format at Play Soluções Empresariais
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*@terra.com.br
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AeroLeads found 1 current-domain work email signal for Rafael Luccas. Compare company email patterns before reaching out.
Profile bio
About Rafael Luccas
Professional with 15 years of experience in business development and technical and commercial operations, with a background in multinational companies and startups. Throughout my career, I have specialized in performance indicator (KPI) management, process optimization, and continuous improvement of customer experience. I have expertise in leading high-performance teams and developing innovative solutions for customer retention and product quality, always focusing on strategic metrics such as NPS, Churn, and CSAT.I have a strong knowledge of agile methodologies and have solid experience in commercial and operational areas, with a results-driven mindset and focus on sustainable growth. I am proactive, with leadership, negotiation, and influence skills, always striving to deliver exceptional results and contribute to building a collaborative, high-performance environment. My approach is focused on innovation and continuous improvement, ensuring companies achieve their strategic objectives efficiently and effectively.Focus on Management/Coordination with an emphasis on business development, driving results, operational improvement, and innovation.Available for contact via email: rcmluccas@gmail.com
Listed skills include Pmbok, Metodologia Pmbok, Sap, Microsoft Project, and 20 others.
Current workplace
Rafael Luccas's current company
Company context helps verify the profile and gives searchers a useful next step.
Play Soluções Empresariais
Employees
3
AeroLeads page
11 roles
Rafael Luccas work experience
A career timeline built from the work history available for this profile.
Innovation And New Business Leader
Current- Management and Development of innovative solutions, focused on expanding and enhancing solutions.- Promotion of a results-driven (Data-Driven) culture, aligned with growth strategies.- Leadership in the implementation and productization of an e-commerce platform for selling pharmaceuticals.- Development and execution of a Loyalty program, aimed at.
Apr 2024 - Present
Partner And Strategy & Innovation Manager
Current- Commercial and Strategic Management of E-commerce, focusing on profitability and business optimization.- Execution of social media growth plans, boosting digital presence and engagement.Planning and implementation of innovative initiatives, with agile development of new products.- Reformulation and strategic planning of digital platforms (Apps)..
Apr 2023 - Present
New Business And Cx Projects Manager
- Product Development and Business Expansion (Brazil and LATAM).- Management of campaigns and products, focusing on enhancing the relationship experience with strategic drivers.- Financial modeling of service centers (P&L), ensuring operational experience and profitability.- Standardization and regulation of technical guidelines for driver experience.
Feb 2021 - Jan 2023
Project Management And Innovation Specialist
- Management of key performance indicators (both technical and commercial) with practical actions aimed at continuous improvement of results.- B2B relationship management to optimize performance outcomes.- Oversight of the national field service network to ensure operational efficiency.- Executive and periodic presentations of business results to.
Apr 2018 - Feb 2021
Project, Indicators And Business Management Analyst
Oct 2016 - Apr 2018
Business And Data Coordinator
- Management of operations, customer service, and customer base performance indicators;- Process development and integration in M&A with Siemens Monitoring;- Structuring of the projects department with a focus on cost reduction and operational improvements (60% reduction in Cost to Serve, communication cost reduction of R$2.5 million/year through IoT.
Oct 2013 - Oct 2016
Technical Coordinator
Aug 2013 - Oct 2013
Project And Customer Relationship Coordinator
- Creation and deployment of retention and relationship teams for the active customer base.- Development and implementation of a loyalty program.- Churn management and productivity increase.- Member of the strategic committee for products and projects (Vehicle Location SMS, GPRS communication module for monitored alarms).- Process review for LATAM product.
Oct 2011 - Jan 2013
Strategic Solutions And Improvements Consultant
Play Business Solutions
- Improvements in strategic and operational management (70 technicians and 30 salespeople).Supply Chain process management and materials management (92% efficiency in Reverse Logistics; Zero Asset Loss).- Planning and implementation of post-sales actions (Reduction and prevention of ATs, optimizing the remuneration economic model).
Nov 2010 - Jan 2012
Trainee
- Development and analysis of performance reports for managerial and continuous improvement actions.- Controls and procedures in field operations to reduce installation backlog.Technical inspection visits and process awareness training.
Jan 2009 - Nov 2010
5 education records
Rafael Luccas education
FAQ
Frequently asked questions about Rafael Luccas
Quick answers generated from the profile data available on this page.
What company does Rafael Luccas work for?
Rafael Luccas works for Play Soluções Empresariais.
What is Rafael Luccas's role at Play Soluções Empresariais?
Rafael Luccas is listed as Sócio e Gestor de Estratégia e Inovação at Play Soluções Empresariais.
What is Rafael Luccas's email address?
AeroLeads has found 1 work email signal at @terra.com.br for Rafael Luccas at Play Soluções Empresariais.
Where is Rafael Luccas based?
Rafael Luccas is based in São Paulo, Brazil, Brazil while working with Play Soluções Empresariais.
What companies has Rafael Luccas worked for?
Rafael Luccas has worked for Play Soluções Empresariais, Gruposc Pharmaceutical Distributor, 99, Hughes Do Brasil, and Tyco.
How can I contact Rafael Luccas?
You can use AeroLeads to view verified contact signals for Rafael Luccas at Play Soluções Empresariais, including work email, phone, and LinkedIn data when available.
What schools did Rafael Luccas attend?
Rafael Luccas holds Master Of Business Administration, Business/Commerce, General from Fgv.
What skills is Rafael Luccas known for?
Rafael Luccas is listed with skills including Pmbok, Metodologia Pmbok, Sap, Microsoft Project, Planejamento Empresarial, Microsoft Office, Microsoft Excel, and Ms Project.
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