Rafael Papa Email & Phone Number

São Paulo, Brasil

Ajudamos marcas a criarem seus programas personalizados de revenda de usados e devolvidos. Mais vendas, menos impacto.

São Paulo Area, Brazil

São Paulo Area, Brazil

Results Achieved:Grew 180% the bottom line in 2018Relaunch the product in 2019 • Responsible for defining the go to market strategy• Define Sales and marketing Strategy for Brazil and Mexico.• Responsible for profit, revenue, cash and sales targets. (P&L)• Proactively find ways to grow the amount of business in Brazil and Mexico• Create strategic partnerships• Responsible for recruiting and managing staff, including performance monitoring, mentoring andtraining.

São Paulo Area, Brazil

Results: Achieved 117% in 2016 and 212% in H1- 2017Effectively monitor cross vertical campaign performance to ensure that success metrics are metAnalyze, track and optimize marketing programsIdentify and up-sell relevant, incremental marketing opportunities/programsBuild solid customer relationships and act as an main point of contact for customer needsConduct regularly scheduled client calls to communicate contract delivery and key campaign performance metricsProject-manage timelines & asset submissionsDeliver world-class service to our customer on a daily basis

São Paulo Area, Brazil

Responsible for Manage a Sales team establishing sales objectives by forecasting and developing annual sales quotas; projecting expected sales volume and profit for productsResponsible for developing the team through motivation, counselling, team coaching, skills development and product knowledge development.Responsible for developing a business plan covering sales, revenue, expense controls and meeting agreed targets.Maintains sales staff by recruiting, selecting, orienting, and training employees.Contributes to team effort by accomplishing related results as needed.

São Paulo Area, Brazil

Responsible for Sales, marketing and Customer Success of software business unit. Structured company’s marketing area. Responsible for the site development, managing teams in Brazil and Argentina, and inbound marketing processes such as media spending on search and social networks, content creation and distribution, lead development all the way through sales and client support.As Customer success I’m responsible for develop the Life cycle of all clients. Including all contact strategy purchasing upsells, renewals, customer satisfaction and avoiding churn.Was responsible for restructuring the digital agency business unit, establishing processes for creative, planning, account management and business intelligence. Agency had more than 30 clients. In this period I was responsible for leading the planning of all clients’ strategies on digital channels. The focus are in most part related to brand, comercial, optimisation and innovation.

Mentor of course conclusion projects where all my students achieved more than 80% in their final results.Lecture of Digital Marketing classes.

São Paulo Area, Brazil

Achieved all the goals with a spend 20% below the allocated budget.Responsible for marketing strategy and corporate communication products..Responsible for all digital actions to sell and bring ROI for corporate products.Coordinator of all corporate communication, management and development of product, campaign launches, feedback, customer loyalty and customer retention.Creator and disseminator of the new brand positioning of the corporate segment.

Sao Paulo

Responsible for create and implement support materials that led the sales team to exceed their goals by 15% which represent a 27% increase when compare to the previous yearsIncreased the online selling through our website by 45% in 1 year.Creation of daily reports directed to the team of Sales Managers Specialty of Cash Management and international Products giving directions of the Shares Business, Sales Tips, Market Changes, Enhancements and Product Cases Successes.Creation of communication materials for clients, such as product brochures, Cash and International, Direct Mail, Email Marketing and Animated Videos.

São Paulo Area, Brazil

Responsible for increasing the number of applicant clients by 18%.Responsible for prospecting new customers.Responsible for all external and internal communication.Elaborator of all client communication material.

Scaling Up Your Venture Without Screwing Up, Business Administration And Management, General

Master Of Business Administration (Mba), Strategic Management Market

Marketing, Comunications