Rafal Kosmala Email & Phone Number

Crawley, England, United Kingdom

- User support for software, hardware, and network problem resolution.- Maintenance, repair, and configuration of computer hardware, including PCs, printers, monitors, and other devices.- Assisting in software installation, configuration, and updates on user computers.- Diagnosing and resolving network issues, including device configuration and troubleshooting internet connections.- Configuring and managing computer networks, including network devices, routers, and switches.- Monitoring network performance and addressing issues related to bandwidth and security.

Crawley

Epsom

- Worked on Cisco network simulations: Designed a network topology for a six-story office building with 20 rooms using a hybrid star topology.- Game design project: Created a game titled "Zombie Escape."- Game modding: Developed mods for the game "Aground," a Mining/Crafting RPG set on a deserted island.- Developed the "Vending Machine APP," a simulation of a beverage vending machine purchase process.- During my studies, executed a project to build a mobile, cost-effective mass storage server using a Raspberry Pi with Raspbian OS and Samba/SFTP protocols for local and public network communication.

Gatwick Airport

- Professional customer service, including order processing, product information, and issue resolution.- Accurate operation of cash registers and cash management.- Actively supporting promotions and marketing campaigns to boost sales.- Handling conflicts and customers professionally.- Maintaining cleanliness and an organized appearance at the workstation.

Bsc Computing (Top-Up), Computing And Systems Development, 2.2

Higher National Diploma (Hnd), Computing And Systems Development, Merit

Gcse, Mathematics, A

Pearson Edexcel Qualification, Funcional English Lvl 2, Pass

Esol Skills For Life, Esol Lvl 1, Pass